About the Role

Ever wanted to disrupt a massive industry that has barely changed in a century? At Proof, we are rewriting how legal services work, and we need someone who loves building relationships to lead the charge. If you enjoy taking the reins right after the ink dries on a contract and guiding high-volume clients through their entire journey, this fully remote, worldwide opportunity is made for you. You will own everything from onboarding to long-term growth for our heavy-hitting creditors rights accounts, helping firms that file thousands of documents every single month discover just how smooth legal tech can truly be.

Overview

Proof is a fast-growing legal tech startup on a mission to make legal services accessible, affordable, and transparent. Founded in 2017, our platform powers thousands of law firms and property management companies by streamlining document delivery and legal workflows. We are scaling rapidly to double our business this year, and we are looking for a dedicated Enterprise Account Manager to join our remote team. This role requires roughly 20 percent travel for client visits and major industry events so you can connect with your portfolio face-to-face.

Key Responsibilities

Take over the relationship immediately following the sales handoff, managing onboarding, user ramp-up, retention, and account expansion.
Serve as the primary strategic advisor for high-volume creditors rights accounts, ensuring they extract maximum value from the Proof platform.
Manage a growing portfolio of new logos assigned to you throughout the year as they close.
Drive net revenue retention by identifying upsell and cross-sell opportunities tailored to each law firm's specific workflow.
Partner closely with our product and engineering teams to relay client feedback and help shape the roadmap for our legal tech solutions.

Requirements

Proven track record in managing enterprise accounts, preferably within legal tech, SaaS, or the creditors rights and collections space.
Exceptional communication skills with the ability to build trust quickly with attorneys, paralegals, and firm partners.
Strong analytical mindset to track client health scores, usage metrics, and growth indicators.
Willingness to travel up to 20 percent of the time for client meetings and industry conventions.
A curious and collaborative spirit driven by the desire to modernize an outdated industry.

What You'll Gain

The chance to work fully remotely from anywhere in the world with a talented, ambitious startup team.
Direct impact on company growth during a pivotal scaling phase where your voice truly matters.
Competitive compensation and the flexibility that comes with a modern, distributed remote workplace.