Director, Sales & Operation Planning

Imagine being at the heart of an organization, orchestrating every moving piece from demand to delivery, ensuring seamless alignment and strategic growth. That's precisely the exhilarating challenge awaiting our next Director of Sales & Operation Planning at ACM Global Laboratories. We're on the hunt for a visionary leader who can not only design and implement world class S&OP frameworks but also inspire teams and drive real, impactful change. If you're passionate about bringing clarity, efficiency, and data driven foresight to complex operations, and you thrive in a fully remote, globally connected environment, this could be your moment.

Overview

As our Director of Sales & Operation Planning, you will be the driving force behind ACM Global Laboratories' integrated planning. This pivotal role involves leading our end to end S&OP process, artfully aligning demand, supply, capacity, inventory, and financial plans across our entire organization. You will develop innovative, integrated planning models, champion cross functional collaboration, and establish a consistent, robust planning process. This ensures data driven decision making and a unified business plan across all departments. This is a full time, fully remote position, welcoming exceptional talent from anywhere in the world, requiring a commitment of 40 hours per week, typically Monday through Friday during business hours.

Key Responsibilities

S&OP Design, Implementation, and Launch: Architect and deploy a robust, company wide S&OP framework. This encompasses process design, defining clear roles and responsibilities, creating comprehensive calendars, outlining critical inputs and outputs, and establishing decision rights.
Lead the successful rollout and launch of our S&OP program across ACM Global Laboratories. This involves managing pilot cycles, refining processes based on feedback, and ultimately ensuring full scale deployment.
Establish and diligently maintain the standard S&OP cycle. This includes structuring demand review, supply and capacity review, pre S&OP meetings, and executive S&OP sessions, always ensuring clear agendas, essential inputs, and actionable outcomes for every stage.
Drive significant organizational change management initiatives. Effectively communicate the strategic purpose and benefits of S&OP throughout the organization, fostering adoption and engagement.
Develop sophisticated integrated business planning models and analytical tools. These will enhance forecasting accuracy, optimize inventory levels, and improve overall resource allocation.
Facilitate strong cross functional collaboration among sales, marketing, operations, finance, and logistics teams. Your aim is to achieve consensus on our integrated business plan.
Monitor and report on key S&OP performance metrics. This includes forecast accuracy, inventory turns, service levels, and overall financial impact, driving continuous improvement.
Identify and implement best practices in S&OP and demand supply planning. Continuously seek opportunities for process optimization and technological advancement.
Mentor and develop team members, building a strong culture of continuous improvement and analytical rigor within the logistics department.

Requirements

We are looking for an individual with a proven track record and a passion for operational excellence:

Significant leadership experience, typically 10+ years, in Sales & Operations Planning, Supply Chain Management, or Integrated Business Planning roles, ideally within a complex global organization.
Demonstrated success in designing, implementing, and leading S&OP transformations from concept to full deployment.
Strong analytical capabilities and proficiency with advanced planning systems, data visualization tools, and ERP systems.
Exceptional communication, influencing, and interpersonal skills, with a talent for fostering cross functional collaboration and driving consensus among diverse stakeholders.
Proven ability to manage organizational change, train teams, and communicate complex concepts clearly to all levels of the organization.
A Bachelor's degree in Supply Chain Management, Business Administration, Operations Research, or a related field is essential. A Master's degree or relevant certifications (e.g., APICS CSCP, CPIM) are highly desirable.
Proactive, results oriented leader with a strategic mindset and a keen eye for detail.

What You'll Gain

Joining ACM Global Laboratories means stepping into a role where your expertise truly makes a difference. You will find:

The opportunity to shape and lead a critical function within a respected global organization.
A fully remote work environment, offering flexibility and work life balance.
A collaborative and supportive culture that values innovation and continuous improvement.
Competitive compensation and a comprehensive benefits package.
Professional growth and development opportunities, allowing you to expand your skills and leadership capabilities.
The chance to make a significant impact on our strategic direction and operational efficiency.