Director, Property & Specialty Product – Personal Lines

Imagine a role where you're not just managing a team, but truly shaping the future of insurance. At Liberty Mutual, our Personal Lines Property & Specialty Product group is at the forefront of innovation, constantly seeking fresh ways to protect what matters most to our customers. We design and launch essential home and specialty insurance solutions, from classic homeowners policies to unique niche coverages, always keeping evolving customer and agent needs top of mind. This means preparing impressive program rollouts, hitting our ambitious growth targets, and continually modernizing both our pricing strategies and the technology that powers everything we do. We are now looking for an exceptional leader to take charge of our Aerial Analytics and Operations team, someone who will become the ultimate steward of our Aerial ecosystem's vitality and intelligence.

Overview

The Personal Lines Property & Specialty Product team partners across Liberty Mutual to create and introduce insurance solutions that serve a wide array of customer and agent requirements. Our focus spans everything from property coverage, like homeowners and condos, to renters and other specialized lines of business. This Director position places you at the helm of our Aerial Analytics and Operations team. You will be responsible for ensuring the robust health and insightful intelligence of our entire Aerial ecosystem. This is a fully remote opportunity, open to talented professionals located anywhere in the world, ready to make a significant impact on our operations and product offerings. We need a highly analytical, profoundly data driven leader who understands the intricate dynamics of Aerial results, can precisely diagnose shifts in performance, effectively communicate complex changes through compelling storytelling, and transform performance insights into tangible opportunities for progress.

Key Responsibilities

Oversee the comprehensive health and strategic intelligence of Liberty Mutual's Aerial ecosystem.
Lead a team dedicated to analyzing Aerial data, identifying trends, and diagnosing root causes of performance changes.
Develop and implement strategies to enhance Aerial data quality, integration, and utilization across the organization.
Translate complex analytical findings into clear, actionable recommendations for product development, underwriting, and operational improvements.
Champion a data driven culture within the team and across partner functions, promoting informed decision making.
Collaborate closely with State Management, Development, Delivery, Underwriting Effectiveness, and Specialty teams to align Aerial insights with broader business objectives.
Drive continuous improvement in our Aerial analytics capabilities and the technology supporting these efforts.
Provide expert guidance and leadership in preparing for and executing program rollouts, ensuring Aerial data supports successful launches.
Act as a key communicator of Aerial performance, delivering impactful presentations to senior stakeholders and fostering a deep understanding of this critical function.

Requirements

Extensive leadership experience in an analytics, operations, or product management role, preferably within the insurance or financial services industry.
Demonstrated ability to lead and inspire high performing teams, fostering a collaborative and innovative environment.
A proven track record as a highly analytical and data driven professional, adept at leveraging complex datasets to drive strategic decisions.
Exceptional ability to interpret analytical results, diagnose performance issues, and articulate insights clearly and concisely through compelling storytelling.
Strong understanding of property and casualty insurance products, especially personal lines, is a significant advantage.
Proficiency in modern analytics tools and methodologies, with an understanding of how technology underpins effective data utilization.
Excellent communication, presentation, and interpersonal skills, capable of influencing stakeholders at all levels.
Bachelor's degree in a quantitative field, business, or a related discipline. An advanced degree is a plus.

What You'll Gain

The chance to lead a pivotal team that directly influences Liberty Mutual's Personal Lines product strategy and operational excellence.
An opportunity to work with cutting edge aerial analytics technology and drive innovation in the insurance industry.
A collaborative and supportive remote work environment that values continuous learning and professional growth.
The ability to make a tangible impact on customer experiences and business outcomes on a global scale.
Exposure to a wide range of business functions within a leading global insurance company.