Director, Product Owner – Marketing Solutions (Remote, Worldwide)

Are you a seasoned product leader with a passion for innovation at the intersection of marketing and technology? Imagine shaping the future of how millions discover, engage with, and choose their insurance. We're on the hunt for an outstanding Director, Product Owner to spearhead our Marketing Solutions Product Owner team within Direct Distribution, a vital engine driving growth at Liberty Mutual. This isn't just another role; it's a chance to guide our journey through a transformative era, where AI is redefining customer experiences and opening up exciting new avenues for connection. We're committed to delivering deeply personalized and relevant interactions across every touchpoint, all while building a future where our customers feel truly understood. If you're ready to make a significant impact on our marketing capabilities and customer engagement strategies on a global scale, this is your moment.

Overview

As a Director, Product Owner, you will lead a dynamic team dedicated to advancing the products and capabilities that power our Marketing organization across multiple distribution channels. This pivotal role impacts Direct, Independent Agency, and Strategic Partnerships. Your scope will include critical areas like online presence, search engine optimization (SEO), robust Campaign Management, efficient Lead Management, effective Lead Activation, and engaging Loyalty & Rewards programs. You'll partner extensively with Marketing leadership and various teams across Liberty Mutual. This is a fully remote opportunity, open to exceptional talent from anywhere in the world, allowing you to contribute to our global mission from your home.

Key Responsibilities

Lead, mentor, and grow a team of Product Owners focused on marketing solutions.
Define and execute the product strategy and roadmap for marketing capabilities.
Collaborate closely with Marketing leadership to align product initiatives with overarching business goals.
Drive innovation in areas such as online presence, SEO, campaign management, lead management, lead activation, and loyalty programs.
Oversee the full product lifecycle from discovery to delivery and continuous optimization.
Ensure the delivery of highly relevant, connected, and personalized customer experiences.
Foster a culture of continuous improvement, data-driven decision-making, and customer centricity within your team.
Champion agile methodologies and best practices across product development processes.

Requirements

Extensive experience in product leadership, preferably as a Director or similar senior role within a large organization.
Proven track record leading and developing high-performing product owner teams.
Deep expertise in marketing technology (MarTech) and digital marketing strategies.
Strong understanding of SEO, campaign management, lead generation, and customer loyalty programs.
Demonstrated ability to define and execute complex product roadmaps.
Exceptional strategic thinking, analytical skills, and problem-solving capabilities.
Superior communication, interpersonal, and stakeholder management abilities.
Experience working in an agile development environment.
Bachelor's degree in a relevant field; a Master's degree is a plus.

What You'll Gain

As part of our team, you will gain several compelling advantages:

The opportunity to shape the future of marketing at a leading global insurer.
A chance to work on cutting-edge initiatives, including AI-driven customer engagement.
Be part of a highly collaborative and supportive leadership team.
Significant impact on profitable growth and customer experience across multiple channels.
Professional development and career growth within a large, dynamic organization.
The flexibility and autonomy of a fully remote work environment.