Director of GTM Data, Processes, and AI Enablement

Ever wondered what truly powers a world-class sales and marketing engine? It is not just great products, it is the intelligent use of data, streamlined processes, and cutting-edge AI that drives growth. Here at MaintainX, a pivotal part of Autodesk's operations solutions, we are searching for a visionary leader to take the reins of our Go-To-Market foundations. This is not just a role about managing systems; it is about shaping how our sales, marketing, and customer success teams operate, ensuring they have the sharpest insights and most efficient tools at their fingertips. If you thrive on transforming raw data into strategic advantage and embedding AI into everyday workflows, then this unique opportunity to make a massive impact, globally and remotely, could be your next big move.

Overview

MaintainX is revolutionizing how industrial and frontline teams manage their operations. Our mobile-first work execution platform empowers over 13,000 customers worldwide, including industry giants like Duracell, McDonald's, Shell, DHL, and Volvo, to significantly reduce unplanned downtime and optimize their operations across millions of assets. In 2026, MaintainX joined Autodesk, becoming a cornerstone of Autodesk Operations Solutions alongside Tandem, FlexSim, and Fusion Operations. Our collective mission is ambitious: to unify the entire design, make, and operate lifecycle. We are building the 'operate' phase, providing the crucial feedback loop that informs future design and manufacturing. This fully remote, worldwide Director role is critical to that mission, ensuring our GTM teams are equipped with robust data, efficient processes, and transformative AI capabilities.

Key Responsibilities

Strategic GTM Data Ownership: Define and implement a comprehensive GTM data strategy, ensuring accuracy, integrity, and accessibility of customer and prospect data within our CRM and other critical systems.
CRM Process Excellence: Lead the design, implementation, and continuous optimization of core CRM processes that enable seamless selling across all GTM teams, including opportunity workflows, territory assignment, lead routing, and sales forecasting.
AI Enablement and Innovation: Spearhead the integration of Generative AI tools and methodologies within our GTM functions, enhancing productivity, personalization, and data-driven decision-making for our sales, marketing, and customer success teams.
Cross-functional Collaboration: Partner closely with Sales, Marketing, Customer Success, Product, and Engineering teams to align GTM strategies with data and technology solutions, fostering a culture of data-informed decision-making.
Reporting and Analytics Foundation: Establish a strong foundation for GTM reporting, ensuring key metrics are tracked, analyzed, and leveraged to inform strategic planning and operational improvements.
Team Leadership and Influence: Mentor and guide GTM operations professionals, championing best practices in data governance, process optimization, and AI adoption across the organization.

Requirements

Proven experience, typically 8+ years, in GTM operations, sales operations, or business intelligence leadership roles, with a strong focus on data strategy, CRM administration, and process optimization.
Deep expertise with leading CRM platforms, specifically Salesforce, including advanced configuration, administration, and strategic utilization to drive business outcomes.
Demonstrated ability to design, implement, and scale complex GTM processes that significantly improve efficiency and contribute to revenue growth.
Solid understanding of AI/Machine Learning concepts and a successful track record of leveraging AI solutions to enhance business outcomes, ideally within a GTM context.
Exceptional analytical skills, capable of translating complex data into actionable insights and strategic recommendations for executive leadership.
Strong communication, influencing, and collaboration skills, with the ability to work effectively with stakeholders at all levels across diverse functional teams in a global environment.
Experience in a fast-paced, high-growth SaaS or industrial technology environment is a significant plus.
Bachelor's degree in a relevant field is required; a Master's degree or equivalent practical experience in business, technology, or a related discipline is preferred.

What You'll Gain

The chance to define and lead the GTM data and AI strategy for a rapidly growing company within the prestigious Autodesk ecosystem.
A truly global, fully remote work environment, offering unparalleled flexibility and work-life integration.
The opportunity to make a tangible, company-wide impact on revenue generation, operational efficiency, and technological innovation.
Collaborate with a passionate, innovative team at the forefront of industrial operations and cutting-edge AI technology.
Access to a vast network of resources, professional development, and career growth opportunities within Autodesk.
Work on challenging problems that directly contribute to making the world's essential operations run better.