Director, Clinical Operations Strategy, SMB West

Imagine stepping into a role where your strategic vision directly influences how life-saving therapies reach patients. At Veeva Systems, a trailblazer in cloud technology and a proud public benefit corporation, we're dedicated to accelerating the life sciences industry while upholding our values of customer success, employee success, and societal benefit. We've grown rapidly, surpassing $3B in revenue, and our impact continues to expand. We are now searching for an accomplished and dynamic Director of Clinical Operations Strategy. This pivotal position focuses on the small and mid-size market across the Western United States. If you're eager to define and drive the adoption of cutting-edge clinical operations solutions, all within a flexible, work-anywhere environment that supports your success, then we invite you to explore this unique opportunity with us.

Overview

Veeva Systems is a mission-driven organization, pioneering industry cloud solutions that empower life sciences companies to bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we have achieved over $3 billion in revenue and see extensive growth potential ahead. Our core values include doing the right thing, ensuring customer success, supporting employee success, and prioritizing speed. In 2021, we made history by becoming a public benefit corporation (PBC), legally committed to balancing the interests of our customers, employees, society, and investors. As a truly global work-anywhere company, Veeva supports your flexibility to thrive in your ideal environment. While this strategic role focuses on the Western United States market, we welcome exceptional talent from virtually any location, making it a worldwide opportunity for the right individual. Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

Key Responsibilities

Your primary duties will encompass several crucial areas, including:

Defining and building comprehensive strategies for the market adoption and growth of Veeva's full Clinical Operations suite.
Driving proactive engagement and strategic partnerships with small and mid-size life sciences companies throughout the Western United States.
Identifying emerging market trends, customer needs, and competitive landscapes to inform strategic direction and product development.
Collaborating closely with sales, product management, and marketing teams to ensure cohesive go-to-market execution.
Serving as a subject matter expert and trusted advisor to customers, understanding their challenges and demonstrating the value of Veeva's solutions.
Developing and delivering compelling presentations and thought leadership content to C-level executives and key stakeholders.
Monitoring and analyzing market performance, adjusting strategies as needed to achieve growth objectives.

Requirements

To excel in this role, candidates should possess:

Significant experience in clinical operations, strategy, business development, or a related field within the life sciences industry.
A proven track record of driving market adoption and growth for enterprise software solutions, preferably in the SaaS space.
Deep understanding of the small and mid-size biotech and pharmaceutical market segments, particularly in the Western United States.
Exceptional strategic thinking, analytical, and problem-solving capabilities.
Strong communication, presentation, and interpersonal skills, capable of influencing senior-level stakeholders.
The ability to work independently and collaboratively in a fast-paced, remote-first environment.
A bachelor's degree in a relevant scientific, business, or technical discipline; a master's degree or MBA is a plus.

What You'll Gain

Joining Veeva offers significant personal and professional rewards. You will benefit from:

The opportunity to play a pivotal role in accelerating life-saving therapies to patients.
A chance to shape strategic direction at one of the fastest-growing and most innovative SaaS companies.
Working within a Public Benefit Corporation truly committed to balancing the interests of all stakeholders.
A flexible, work-anywhere culture that supports your ideal work environment and promotes employee success.
Extensive opportunities for professional growth, development, and career advancement.
A collaborative and supportive team environment with highly talented individuals.