About the Role

Getting access to fair, affordable credit should not feel like navigating a maze. At Upstart, we harness artificial intelligence to transform consumer lending into something much smarter and fundamentally more human. As our Diligence Program Lead, you will sit at the crossroads of innovative machine learning and institutional finance. You will orchestrate the due diligence journey for our capital partners, translating sophisticated predictive models and compliance structures into clear, reliable answers that inspire trust. We are digital-first and hire globally, meaning this is a fully remote, worldwide opportunity designed for someone who thrives with autonomy and loves building scalable systems.

Key Responsibilities

Every day brings fresh operational challenges as our lending platform expands. You will find yourself driving several core initiatives across our business.

Lead end to end due diligence reviews conducted by banks, institutional investors, and credit unions looking to partner with Upstart.
Partner closely with credit risk, legal, compliance, machine learning, and capital markets teams to assemble thorough, accurate technical materials.
Design and streamline repeatable diligence playbooks that reduce response turnarounds without sacrificing analytical quality.
Act as an authoritative, empathetic guide during investor audits, addressing complex inquiries about our underwriting algorithms and operational controls.
Track recurring questions and audit patterns to feed actionable insights back to our engineering and product teams.

Candidate Requirements

We want someone who pairs deep curiosity with systematic execution and an ability to speak multiple organizational dialects. Successful profiles typically feature the following qualities.

Substantial track record leading due diligence, structured finance operations, or institutional compliance audits within fintech or traditional banking.
Strong foundational knowledge of consumer credit frameworks, lending regulations, and modern risk assessment methodologies.
The knack for deciphering complex statistical models and explaining their practical mechanics to non technical stakeholders.
Superb communication skills and a calm, consultative demeanor under tight deadlines.
Exceptional organizational discipline with a passion for transforming ad hoc requests into clean, documented processes.

What You Will Gain

Joining our team means doing meaningful work that opens financial doors for everyday people. You will also enjoy several distinctive advantages.

True workplace flexibility through our digital-first model, letting you do your best work wherever you are located across the world.
Daily collaboration with gifted engineers, data scientists, and finance veterans who value mutual trust and transparent feedback.
A comprehensive compensation package designed to support your long term personal and professional well-being.
Direct visibility into how modern artificial intelligence is modernizing the global financial landscape.