Deal Desk Manager (Fully Remote)

Ever wondered what it takes to power the growth engine of a leading AI analytics platform? As a Deal Desk Manager at Amplitude, you won't just be processing paperwork; you'll be a vital strategic partner, shaping the future of our business. This role invites you to dive deep into complex enterprise opportunities, crafting deals that accelerate our mission to help over 5,200 global customers build better products. If you thrive on collaboration, possess a keen eye for detail, and love driving smart, scalable growth in a dynamic environment, then get ready to make a significant impact with us.

Overview

Amplitude stands at the forefront of AI analytics, empowering companies like Atlassian, Burger King, and NBCUniversal to deliver exceptional digital experiences. Our powerful AI Agents transform how teams analyze, test, and optimize user journeys, consistently earning us top rankings in industry reports. We are a company built on humility, ownership, a growth mindset, and an unwavering customer focus. The Deal Desk team is absolutely essential to our success. This collaborative group partners across Sales, Finance, Legal, Revenue Accounting, and Order Management. Your work will directly influence how we structure smart, scalable deals that fuel our growth trajectory while carefully managing risk. This is a fully remote, worldwide opportunity, inviting talent from anywhere to join our global team.

Key Responsibilities

As our Deal Desk Manager, you will play a pivotal role, driving our commercial success. Your daily efforts will involve:

Strategic Deal Structuring: Serving as a trusted advisor to our Sales team on complex, non-standard enterprise deals, helping them navigate pricing, terms, and conditions.
Cross-Functional Collaboration: Working closely with Sales leadership, Legal, Finance, and Revenue Accounting teams to ensure deal compliance, optimize revenue, and mitigate contractual risks.
Process Enhancement: Identifying opportunities to refine and streamline our deal approval processes, CPQ functionality, and related workflows to boost efficiency and scalability.
Policy & Guideline Development: Contributing to the creation and enforcement of pricing, discounting, and contracting policies to maintain consistency and strategic alignment.
Training & Enablement: Educating the Sales organization on best practices, new policies, and available tools to empower them in closing deals effectively.
Reporting & Analysis: Analyzing deal performance and trends, providing insights to leadership that inform strategic decision-making.

Requirements

To excel in this role, we are looking for a professional who brings:

Proven Experience: A minimum of 5+ years of experience in a Deal Desk, Sales Operations, or Revenue Operations role within a SaaS environment.
Business Acumen: A strong understanding of SaaS business models, sales processes, and revenue recognition principles.
Communication & Influence: Exceptional verbal and written communication skills, with the ability to articulate complex issues clearly and influence stakeholders at all levels.
Problem-Solving Prowess: An analytical mindset, capable of structuring creative solutions for complex commercial challenges while balancing business needs with risk management.
CRM Proficiency: Advanced proficiency with Salesforce and CPQ tools is essential.
Legal & Financial Literacy: Familiarity with legal terms and conditions typically found in enterprise software contracts.

What You'll Gain

Joining Amplitude means more than just a job; it means becoming part of a team that values innovation, collaboration, and continuous growth. Here’s what you can look forward to:

Significant Impact: Directly shape the commercial strategy of a rapidly growing, market-leading AI analytics platform.
Professional Growth: Opportunities to expand your expertise in a dynamic, high-impact function at the intersection of sales, finance, and legal.
Collaborative Culture: Work alongside brilliant minds across diverse teams in a supportive, remote-first environment.
Cutting-Edge Technology: Contribute to a product that is revolutionizing how companies build digital experiences with AI.
Global Team: Be part of a truly international team, contributing from wherever you are in the world.