Overview
Are you someone who genuinely thrives on building lasting business partnerships and helping clients win? We are looking for a Customer Success Manager DACH to join ecosio, a fast-growing innovator in B2B integration and electronic data interchange. As part of Vertex, Inc., we live by our slogan of connections that work. This is a fully remote, worldwide opportunity allowing you to work from wherever you feel most inspired while shaping the future of global B2B communication.
Key Responsibilities
- Drive company value by strategically developing existing accounts and spotting smart upselling paths.
- Own your client portfolio and ensure every customer extracts maximum value from our solutions.
- Partner closely with experienced Account Managers for seamless opportunity handovers.
- Listen carefully to your customers and channel their feedback back to our product teams.
Requirements
- Proven background in customer success or account management within the DACH region.
- Deep understanding of B2B software, integration, or tech solutions.
- Fluent communication skills in German and English.
- A passion for technology and continuous innovation.
What You'll Gain
You will step into a truly inclusive work environment where diverse backgrounds are celebrated. We set the highest standards for our tech and put innovative ideas first. Plus, you get to collaborate with brilliant minds across the globe while enjoying the ultimate flexibility of remote work.
How to Apply
Click the apply button below to view the full job details and submit your application directly through the employer's official page.
