Overview
Are you looking for a remote career where you can genuinely impact the future of education? Think Academy US is searching for a dedicated Customer Success Specialist to join our vibrant team. Backed by TAL Education Group, we empower K-12 students through innovative learning solutions and critical thinking strategies. This fully remote position offers you the chance to connect with families globally while building a rewarding career from the comfort of your home office. As a full-time contractor, you will earn between twenty and twenty-five dollars per hour, plus performance-based commissions bringing your target annual earnings to fifty to seventy-four thousand dollars.
Key Responsibilities
- Provide ongoing, enthusiastic support to enrolled students and their parents.
- Respond promptly to daily inquiries and resolve any issues that arise throughout the learning journey.
- Act as a trusted, reliable point of contact for families seeking professional guidance and academic assistance.
Requirements
- Fluent in both speaking and writing Mandarin is strictly required for this position.
- Strong interpersonal and communication skills to build lasting relationships with students and parents.
- A passion for education, technology, and helping young learners achieve their full potential.
- Reliable remote work setup with high-speed internet access.
What You'll Gain
- Competitive hourly pay paired with lucrative performance-based commission opportunities.
- The flexibility of a 100 percent remote work environment operating globally.
- An opportunity to grow professionally within a rapidly expanding EdTech pioneer.
How to Apply
Click the apply button below to view the full job details and submit your application directly through the employer's official page.
