Overview

Are you ready to jump into a hands-on technical role where you get to save the day for local businesses? At NCR Voyix, we are looking for a dedicated Customer Engineer to join our team in Auckland. This is a fully remote, worldwide opportunity that empowers you to manage your schedule while keeping retail and dining operations running smoothly across the region. You will earn an annual salary of NZD 70,000 working full time hours.

Key Responsibilities

Handle the installation, routine maintenance, and repair of specialized equipment within your assigned territory.
Take total ownership of customer problems and incidents from the initial report all the way through to a successful resolution.
Travel outside your primary area when necessary to support special projects, cover for teammates, or tackle peak demand periods.
Maintain clear and friendly communication with clients to ensure their expectations are exceeded and their business operations remain uninterrupted.

Requirements

A strong technical background in hardware installation, maintenance, or field service engineering.
Exceptional problem-solving abilities paired with a passion for delivering top-tier customer service.
The flexibility to work varied shifts and travel locally as business needs require.
A valid driver license and reliable transportation to navigate your assigned territory effectively.

What You'll Gain

The chance to work with a globally recognized leader in unified commerce technology.
A supportive team culture that values your independent problem-solving skills.
Opportunities for professional growth and ongoing technical skill development.
Competitive compensation and stability with a well-established international organization.