Credit Risk Manager, Portfolio Management

Are you passionate about making money truly work for everyone? At Monzo, we're building a bank that genuinely solves problems and changes lives, not just sells products. Our Borrowing team sits right at the heart of helping customers achieve their financial goals with credit that feels fair, transparent, and genuinely beneficial. We're on the lookout for a sharp, strategically minded Credit Risk Manager to join our dynamic Portfolio Management group. This is a chance to profoundly shape the future of lending, ensuring our rapid growth remains both healthy and sustainable for our customers and our business. Come make a tangible difference in millions of lives, all from a fully remote setup, available anywhere in the world.

Overview

Monzo’s journey from a prepaid card to a full-fledged bank in just under a decade has been incredible. We now offer a wide array of products in the UK, including personal and business accounts, joint accounts, options for younger customers, and of course, credit cards. More exciting innovations are just around the corner. Our unique approach, featuring hot coral cards, early pay access, vital financial education, and award-winning customer service, consistently creates those "magical moments" for our users.

Our Borrowing division, specifically within the Data Team, is expanding at an impressive pace. We're not just growing; we're redefining what personal credit can feel like, aiming for a genuine sense of well-being for our customers. As a Credit Risk Manager focused on Portfolio Management, you'll play a pivotal role in this expansion, safeguarding our portfolio and ensuring responsible, customer-centric growth.

Key Responsibilities

Develop, implement, and refine credit risk strategies for Monzo's diverse lending portfolio, aligning with our mission and risk appetite.
Proactively monitor the performance of existing credit products, accurately identifying trends, emerging risks, and opportunities for optimization.
Conduct in-depth data analysis to unearth insights, inform decision-making, and recommend adjustments to credit policies, limits, and pricing structures.
Collaborate closely with our product, data science, and engineering teams to embed robust risk management practices into new product development and existing features.
Ensure continuous compliance with relevant financial regulations and internal policies, contributing to our strong governance framework.
Prepare clear, concise, and impactful reports for senior management, detailing portfolio performance, risk exposures, and strategic recommendations.
Drive continuous improvement in our credit risk models, methodologies, and reporting capabilities.
Champion a culture of responsible lending and data-driven risk management across the organisation.

Requirements

Extensive proven experience in credit risk management, with a specific focus on portfolio management within a consumer lending environment.
Demonstrable strong analytical and quantitative skills, comfortable working with complex, large datasets and translating them into actionable insights.
Proficiency in data analysis tools and languages such as SQL, Python, or R, alongside strong Excel skills.
A deep understanding of the end-to-end credit lifecycle and various lending product structures.
Familiarity with UK financial regulations relevant to consumer credit, even in a globally remote setting, is highly beneficial for this role supporting our UK operations.
Exceptional communication skills, capable of explaining complex risk concepts to both technical and non-technical audiences, and influencing stakeholders effectively.
A proactive, problem-solving mindset with the ability to work autonomously and contribute collaboratively in a fast-paced, dynamic environment.
Strategic thinking ability, ready to challenge the status quo and innovate within the credit risk space.

What You'll Gain

The opportunity to make a significant impact at a leading, award-winning FinTech that's truly changing banking for the better.
A competitive salary package ranging from £100,000 to £130,000, supplemented by incentive awards tied directly to your performance.
A comprehensive benefits package designed to support your well-being and professional growth.
A truly flexible working environment, with this role being fully remote and open to candidates worldwide.
Opportunities for continuous learning and professional development within a highly skilled and supportive team.
Be part of a vibrant, inclusive culture that values diversity, collaboration, and customer obsession.