Have you ever wanted to genuinely change someone's day around while working in your pajamas? At TELUS Health, we are looking for a dedicated Counsellor to join our Employee Assistance Programme team. You will spend your days connecting with people via phone and video, helping them untangle life's hurdles and build lasting resilience. It is a fantastic chance to offer real, compassionate mental health support without ever having to commute. If you love deep human connection and want a role that truly matters, keep reading.

Overview

This is a permanent, full-time position offering 35 hours per week. Because this role is fully remote, you can work from anywhere in the UK or globally depending on your location flexibility. You will use cutting-edge technology to deliver accessible, high-impact care that improves overall well-being for employees and individuals alike.

Key Responsibilities

Provide comprehensive assessments and short-term counselling interventions utilizing a brief solution-focused model.
Identify specific client needs and guide them toward appropriate resources and referrals.
Deliver empathetic, professional support through secure telephone and video sessions.
Help clients navigate personal and professional challenges with confidence.

Requirements

Relevant professional qualification in counselling, psychology, or a related mental health field.
Valid registration or accreditation with a recognized professional body.
Previous experience in short-term, solution-focused counselling.
Strong digital literacy to manage remote sessions effectively.
A quiet, private workspace with a reliable internet connection.

What You'll Gain

The freedom and flexibility of working entirely from home.
A supportive team environment dedicated to global well-being.
Opportunities for ongoing professional growth and development.
The chance to make a profound, measurable difference in people's lives every single day.