Overview
Have you ever wanted to shape how a Fortune 100 giant connects with millions of people? At Nationwide, we live by the promise that we are on your side in everything we do. Right now, our Customer Strategy and Innovation Office needs a sharp thinker to join the Customer Activation and Enablement team. You will step into a business lead position where your daily focus is making sure vital data gets delivered smoothly so customer communications always feel personal and reassuring. This is a fully remote role open to candidates worldwide, giving you the freedom to do impactful work from wherever you call home.
Key Responsibilities
- Lead a robust portfolio of work aligned with major business units by prioritizing initiatives that elevate the customer experience through smart, data-driven messaging.
- Partner closely with cross-functional stakeholders to deeply understand business goals and translate them into actionable data requirements.
- Guide projects seamlessly from the initial requirements phase all the way to final delivery, ensuring every output puts the customer first.
- Blend strong technical know-how with exceptional interpersonal skills to bridge the gap between complex data systems and business needs.
Requirements
- Demonstrated experience in driving strategic data initiatives or customer communication programs within a complex corporate environment.
- Strong background in translating technical data concepts into clear business strategies.
- Exceptional collaboration skills with a proven track record of aligning diverse stakeholders around shared objectives.
- A deep passion for protecting customers and delivering extraordinary care through innovative problem solving.
What You'll Gain
- The chance to leave a lasting footprint on customer engagement strategies for a powerhouse brand with nearly 70 billion in annual sales.
- True location independence with a fully remote work setup that supports your lifestyle.
- Continuous opportunities for professional growth alongside talented peers who value innovation and collaboration.
How to Apply
Click the apply button below to view the full job details and submit your application directly through the employer's official page.
