Have you ever wanted to work somewhere where a Tuesday might involve appraising a woolly mammoth skeleton or a racing car driven by a legend? At Catawiki, we make the extraordinary an everyday occurrence. We are building the ultimate global destination for special objects, connecting passionate buyers and sellers through weekly auctions curated by experts. If you love solving complex operational challenges and want to ensure millions of transactions happen safely and smoothly, we have an exciting path waiting for you.

Overview

We are searching for a talented Project Manager to anchor our Trust Operations Excellence team. This is a fully remote, worldwide opportunity allowing you to make a massive impact from your home office. You will sit at the crossroads of trust, safety, shipping, and product development, orchestrating projects that protect our marketplace and elevate the customer journey for our vibrant global community.

Key Responsibilities

Lead high impact operational projects aimed at strengthening marketplace trust, fraud prevention, and user safety.
Collaborate seamlessly with customer service, product, engineering, and trust and safety teams to streamline internal workflows.
Translate complex operational data into actionable strategies that improve overall platform reliability and efficiency.
Drive change management initiatives while keeping open communication channels across diverse international departments.
Monitor key performance metrics to identify bottlenecks and spearhead continuous improvement cycles.

Requirements

We are looking for someone who brings proven project management expertise within a fast paced digital environment, ideally in e-commerce, marketplaces, or tech scale ups. You should possess strong analytical skills, exceptional stakeholder management abilities, and a natural knack for turning ambiguity into clarity. A deep empathy for customer experience and a proactive attitude toward solving problems are essential for success in this role.

What You'll Gain

Joining Catawiki means becoming part of a diverse, fast growing, and sustainable scale-up where your voice truly matters. You will work alongside brilliant, passionate colleagues from all over the world who live by our core values of taking ownership, embracing change, and championing our mission. Enjoy the ultimate flexibility of working remotely while shaping the future of a truly unique global marketplace.