Overview

At Finch, we help ambitious ecommerce and B2B brands scale through smart digital performance marketing. We are currently searching for an experienced, agency-side Account Manager to serve as the lead strategic partner for a diverse portfolio of clients. In this role, you will guide the strategic trajectory of each account while collaborating directly with our talented channel specialists across Paid Search, Paid Social, Programmatic, SEO, Creative, and Analytics. Because we operate as a fully distributed team across the US, LATAM, Europe, and APAC, this is a 100% remote position open to talented individuals worldwide.

Key Responsibilities

Every week brings fresh challenges, but your primary focus revolves around several core priorities.

Own the overarching strategy, key performance indicators, and quarterly growth roadmaps for every assigned client account.
Lead regular strategy sessions with client leadership, keeping communication clear and documenting actionable next steps.
Evaluate performance numbers such as ROAS, CPA, CAC against LTV, and organic search gains to direct tactical shifts with channel specialists.
Identify untapped avenues for growth, ranging from new channel experimentation to smart budget expansions.
Spot retention risks early on and construct clear mitigation plans to keep client relationships healthy and productive.

Requirements

We look for candidates who blend sharp marketing intuition with exceptional client management capabilities.

Demonstrated experience managing client relationships inside a fast-paced digital marketing agency.
Strong working knowledge of digital acquisition channels, including paid search, social ads, programmatic media, and SEO.
Confidence interpreting campaign analytics and tying performance metrics directly back to high-level client business objectives.
Outstanding verbal and written communication skills with the ability to lead executive presentations smoothly.
High degree of self-motivation and organization necessary to excel in a fully remote, asynchronous workplace.

What You'll Gain

Working at Finch offers a balance of autonomy, support, and professional momentum.

The freedom to work globally from wherever you do your best thinking.
Direct ownership and immediate influence on client outcomes starting on day one.
The chance to collaborate with a skilled, diverse group of digital marketing experts across multiple continents.