Chief of Staff, Emergency Cash (Senior Manager)

Ever dreamed of a role where your strategic mind can literally help millions of people immediately after a crisis? Imagine being at the heart of an organization that's already moved over a billion dollars directly into the hands of those who need it most, truly transforming lives. This isn't just another job; it's an invitation to shape how critical cash assistance reaches vulnerable populations faster and more effectively worldwide. We're looking for a sharp, empathetic leader to step in as our Chief of Staff for Emergency Cash, bringing your operational wizardry to an incredibly impactful mission.

Overview

GiveDirectly has pioneered a revolutionary approach to aid, delivering over $1 billion in cash directly to more than 2 million people across 15 countries since 2011. We firmly believe that direct cash transfers are the most dignified, cost-effective, and scalable form of assistance, particularly after a crisis, and robust research supports our conviction. Our groundbreaking work has garnered attention from The Economist, NPR, TED, and The Washington Post, even earning us a spot on Time100’s Most Influential Companies of 2026. This fully remote, worldwide opportunity places you at the epicenter of our rapidly expanding emergency response operations. As our Chief of Staff, Emergency Cash, you will play a pivotal role in ensuring we scale quickly and efficiently, optimizing our systems and sharpening our strategic focus to deliver aid faster when it matters most. We thrive on candid discussion, analytical thinking, and a non-hierarchical structure, empowering high ownership and fostering genuine professional growth. If our values resonate with your own, you could be the perfect fit. Please note, we are unable to sponsor or take over sponsorship of employment Visas in the U.S. or U.K. at this time.

Key Responsibilities

Lead Strategic Initiatives: Guide the development and execution of critical strategic initiatives for the Emergency Cash portfolio, ensuring alignment with organizational goals.
Drive Operational Excellence: Identify opportunities to streamline processes, enhance efficiency, and build robust operating systems across emergency response programs.
Facilitate Cross-Functional Collaboration: Foster strong relationships and effective communication among various teams, ensuring seamless coordination to achieve program objectives.
Manage Key Projects: Oversee and prioritize complex projects, providing leadership and hands-on support to ensure successful delivery from conception to completion.
Support Leadership: Act as a trusted advisor to the leadership team, offering insights and recommendations on strategic decisions, organizational challenges, and resource allocation.
Prepare High-Quality Communications: Develop compelling presentations, reports, and other communications for internal and external stakeholders, including board members and partners.
Monitor Performance and Data: Analyze performance metrics and data to identify trends, inform data-driven decision-making, and continuously improve program effectiveness.
Budget Oversight: Contribute to budget planning and resource allocation for emergency cash operations, ensuring prudent financial management and impact.

Requirements

Proven Leadership Experience: Substantial experience in a Chief of Staff, Senior Manager, or similar leadership role within a fast-paced, high-growth environment.
Operational & Strategic Acumen: Demonstrated expertise in operational management, strategic planning, and project execution, ideally within humanitarian aid, emergency response, or complex global operations.
Exceptional Communication Skills: Superb written and verbal communication abilities, with the capacity to influence diverse stakeholders and build strong relationships across cultures.
Analytical Mindset: Strong analytical capabilities, adept at problem-solving, making data-driven decisions, and simplifying complex information.
Mission Alignment: A deep commitment to GiveDirectly’s mission and values, coupled with a passion for driving dignified and effective aid to those in need.
Remote Work Proficiency: Experience thriving in a remote-first or distributed team setting is highly advantageous.
Adaptability and Resilience: Ability to navigate and excel in a dynamic, sometimes ambiguous environment, demonstrating resilience and flexibility.
Language Proficiency: Fluency in English is required; proficiency in other languages relevant to our field operations is a plus.

What You'll Gain

Unparalleled Impact: The opportunity to directly influence and optimize emergency cash assistance, affecting millions of lives globally.
Innovative Environment: Work alongside a team of passionate, analytical, and highly driven individuals dedicated to re-imagining global aid.
Significant Professional Growth: Experience substantial growth in a culture that values high ownership and empowers you to lead critical initiatives.
Global Flexibility: Enjoy a flexible, fully remote work environment, allowing you to contribute from anywhere in the world.
Recognized Excellence: Be part of an organization acknowledged as one of Time100’s Most Influential Companies.
Competitive Rewards: Receive competitive compensation and benefits, reflecting the seniority and importance of this pivotal role.