Chief of Staff

Imagine helping shape the future of finance for millions across Southeast Asia and beyond. At Bjak, we're not just iterating; we're redefining how people manage their money every single day. We built the leading insurance platform in the region, and now, we're embarking on an ambitious journey to launch an AI-powered Neobank. This is more than a job; it's a chance to be at the strategic heart of this exciting expansion, working hand in hand with leadership to bring innovative financial tools to life. If you thrive on big challenges, love building groundbreaking products, and dream of making a tangible impact, this fully remote, worldwide opportunity might just be your next big adventure.

Overview

Bjak started in 2019 with a clear vision: empower people with smarter ways to plan, save, and grow their money. From this core belief, we built Southeast Asia's first mobile-first insurance platform, quickly becoming the region's leader and making insurance truly accessible online for millions. Today, our mission is broadening. We are expanding to help people with an even wider array of financial needs, including spending, saving, investing, exchanging, and traveling, all under the umbrella of our new AI Neobank initiative. We believe everyone deserves the best financial applications, not just a select few.

This Chief of Staff role is absolutely crucial in driving Bjak's ambitious AI Neobank expansion. You will be instrumental in translating strategic vision into operational reality across products, markets, and our diverse, global teams. We are a passionate group, working from around the world, spanning over 20 nationalities, united by our love for building next-generation products. This is a fully remote, worldwide opportunity, inviting the most talented and driven individuals to join our journey.

Key Responsibilities

Collaborate directly with senior leadership to define, refine, and execute the strategic roadmap for Bjak's AI Neobank expansion.
Lead critical cross-functional initiatives, ensuring seamless coordination and execution across product development, engineering, marketing, and operations.
Monitor project progress and performance, identifying potential risks and proactively developing mitigation strategies to keep initiatives on track.
Drive operational efficiency and improvement across teams, helping to streamline workflows and optimize resource allocation.
Act as a trusted advisor and thought partner to the leadership team, providing data-driven insights and recommendations for key decisions.
Prepare and synthesize key reports, presentations, and communications for internal stakeholders and external partners.
Champion Bjak's mission and culture internally, fostering a collaborative and high-performance environment across our global remote teams.

Requirements

Proven experience in a strategic, operational, or Chief of Staff role within a fast-paced technology or fintech company.
Demonstrated ability to manage complex projects and drive initiatives from conception through successful completion.
Exceptional analytical and problem-solving skills, capable of dissecting complex issues and proposing actionable solutions.
Strong communication and interpersonal abilities, comfortable engaging with stakeholders at all levels, both internally and externally.
A deep understanding of the product development lifecycle and go-to-market strategies, preferably within fintech or a similar domain.
Experience working with globally distributed, remote teams is a significant plus.
Passion for building innovative, customer-centric financial products and a genuine excitement for Bjak's mission.
A self-starter mentality, proactive in identifying opportunities and tackling challenges head-on.

What You'll Gain

The extraordinary opportunity to shape the future of an AI-powered Neobank, making a profound impact on millions of lives.
Work at the strategic core of a rapidly expanding, global company that is redefining the financial landscape in Southeast Asia and beyond.
Collaborate with a diverse, talented, and passionate team spanning over 20 nationalities, all dedicated to innovation.
A challenging and rewarding role that offers significant professional growth and the chance to lead groundbreaking initiatives.
The flexibility and autonomy of a fully remote, worldwide position, empowering you to work from wherever you are most effective.