About the Role

Ever wonder what happens behind the scenes when a shopper disputes a credit card charge? At Signifyd, we are on a mission to make online commerce safe and frictionless for everyone. We need a sharp Chargebacks Data Analyst to join our team in Brazil and help us untangle complex financial data. If you love digging into numbers to find hidden trends and protecting businesses from unexpected revenue loss, this remote position might just be your next big career move. You will work from anywhere in the world while playing a vital role in our financial operations.

Overview

As a Chargeback Data Analyst, you will act as a front-line financial driver and data integrity gatekeeper. Your daily work involves leveraging data to uncover valuable insights, optimizing dispute strategies, and minimizing financial risks for top tier merchants. You will collaborate closely with teammates who care deeply about your success and client satisfaction.

Key Responsibilities

Analyze large datasets to identify emerging chargeback trends and fraudulent patterns.
Optimize existing dispute strategies to recover revenue and lower win rate losses.
Monitor data integrity across various transaction streams to ensure accurate reporting.
Collaborate with cross-functional teams to share insights and recommend preventive actions.
Develop reports and dashboards that clearly communicate financial metrics to stakeholders.

Requirements

Strong background in data analysis, finance, or a related analytical field.
Proficiency in querying tools and data visualization software.
A keen eye for detail with a natural curiosity for investigating data anomalies.
Solid problem-solving skills and the ability to work independently in a remote environment.
Fluent communication skills in English and Portuguese.

What You'll Gain

The freedom to work fully remote from anywhere in the world.
Opportunities for professional growth within a fast-scaling global tech company.
A collaborative culture surrounded by people who value empathy and creativity.
Competitive compensation and benefits designed to support your lifestyle.