Channel Partner Manager, Remote (Worldwide)

Are you a natural connector, someone who thrives on building impactful relationships and fueling growth? We're on the hunt for a dynamic Channel Partner Manager to join our rapidly expanding team. While this role carries a Columbus designation in the title, we want to be crystal clear: this is a fully remote, worldwide opportunity, meaning you can contribute to our mission from anywhere on the globe. If you're passionate about empowering businesses through strategic partnerships and eager to shape the future of the auto repair industry with a leading-edge software company, then let's talk. You'll be instrumental in expanding our reach, forging alliances that drive mutual success, and ensuring more auto repair shops discover how Tekmetric can revolutionize their operations.

About Tekmetric

Tekmetric is much more than just software; it's a movement built to empower auto repair shops. Our all-in-one, cloud-based platform helps shops run smarter, grow faster, and serve customers better. Founded in Houston in 2017 by a shop owner, Tekmetric combines innovation with real-world experience, fostering a thriving community where shops truly prosper. We simplify everything from daily operations to secure payments and customer engagement, allowing shop owners to focus on exceptional service, building trust, and sustainable growth. We stand by our values of transparency, integrity, innovation, and a service-first mindset. Join us in building a future where every repair shop can rise above the daily grind, connect meaningfully with customers, and lead the industry forward.

Overview of the Role

As our Channel Partner Manager, you will play a pivotal role in accelerating Tekmetric's market penetration and revenue growth through a robust network of strategic partners. This is a crucial position for an experienced professional who excels at identifying, recruiting, enabling, and managing partnerships that align with our mission. You will be a key ambassador for Tekmetric, fostering strong relationships with a diverse range of partners globally and ensuring they are equipped to represent our solutions effectively. Your strategic vision and execution will directly contribute to our continued expansion and impact within the auto repair industry.

Key Responsibilities

Identify, recruit, and onboard new channel partners that align with Tekmetric's strategic goals and market focus.
Develop and nurture strong, long-term relationships with existing partners, serving as their primary point of contact and advocate.
Create and implement comprehensive partner enablement programs, including training, sales tools, marketing collateral, and technical resources.
Collaborate closely with sales, marketing, and product teams to develop joint go-to-market strategies and ensure seamless partner integration.
Monitor partner performance, provide ongoing support, and identify opportunities for optimization and growth.
Negotiate and manage partner agreements, ensuring clear expectations and mutually beneficial terms.
Track and report on key performance indicators (KPIs) for the channel program, contributing to strategic planning and forecasting.
Represent Tekmetric at industry events and partner conferences, actively promoting our solutions and expanding our network.
Continuously analyze market trends and competitor activities to identify new partnership opportunities and refine our channel strategy.

Requirements

Proven experience, typically 5+ years, in channel sales, partner management, or business development, preferably within the SaaS or technology sector.
Demonstrated ability to identify, recruit, and manage successful channel partnerships from inception to revenue generation.
Exceptional communication, presentation, and interpersonal skills, with a knack for building rapport and trust remotely.
Strong negotiation skills with a track record of closing impactful partnership deals.
A deep understanding of the sales cycle and how channel partners can accelerate it.
Highly organized, self-motivated, and capable of managing multiple priorities in a fast-paced, remote work environment.
Familiarity with the automotive repair industry or small to medium business (SMB) software solutions is a significant plus.
Proficiency with CRM software and partner relationship management (PRM) tools.
Ability to work autonomously and collaboratively across different time zones.

What You'll Gain

The opportunity to make a significant impact at a rapidly growing company that is truly disrupting an industry.
Work with a passionate, supportive, and innovative team dedicated to empowering auto repair shops worldwide.
A fully remote work environment that offers flexibility and autonomy.
Professional growth and development opportunities as you help build out our global channel program.
Be part of a company culture that values transparency, integrity, and a service-first mindset.
The chance to shape the future of auto repair, one meaningful partnership at a time.