Channel Account Manager I, Service Providers

Ever feel like the digital world is getting a little wilder, with cyber threats hitting businesses of all sizes? It is true, and it means the stakes for defenders like us are higher than ever. At Huntress, we are on a mission to bring top-tier cybersecurity to everyone, not just the biggest players. We are a remote-first team, passionate about empowering service providers with the tools and expertise they need to protect their clients. That is where you come in. We are looking for a motivated Channel Account Manager I to join our team, someone who thrives on building strong relationships and championing solutions that genuinely make a difference in the fight against cybercrime. If you are ready to contribute to a company that is making a tangible impact globally, this could be your next great adventure.

Overview

At Huntress, we believe every business deserves robust protection from evolving cyber threats. Founded by former NSA cyber operators in 2015, our remote-first team is dedicated to making enterprise-grade cybersecurity accessible to all. We develop our technology in-house and back it with a 24/7 human-led Security Operations Center, ensuring our platform is always connected to the experts who manage it. Our innovative approach currently secures over 6 million endpoints and 17 million identities worldwide, and we are growing rapidly. As a Channel Account Manager I for Service Providers, you will play a crucial role in expanding our reach by nurturing and growing partnerships with Managed Service Providers (MSPs) and other key channel partners. This is a truly unique opportunity to join a dynamic, impactful company in a fully remote capacity, open to talented individuals across the globe.

Key Responsibilities

In this role, you will be instrumental in fostering strong partner relationships and driving mutual success. Your daily work will involve these important tasks:

Develop and maintain strong, lasting relationships with an assigned portfolio of service providers.
Actively identify new business opportunities within existing partner accounts to drive revenue growth.
Provide comprehensive support to partners, assisting them with product inquiries, sales strategies, and marketing initiatives.
Conduct regular business reviews with partners, tracking performance, identifying areas for improvement, and celebrating successes.
Collaborate closely with internal teams, including sales engineering, marketing, and customer success, to ensure seamless partner experiences.
Educate partners on the value proposition of Huntress solutions and how they can best integrate them into their offerings.
Participate in industry events and partner conferences to represent Huntress and foster networking opportunities.
Maintain accurate records of partner interactions and sales activities using CRM tools.

Requirements

We are seeking a talented individual who possesses the following skills and experiences:

Demonstrated experience in channel sales, account management, or a similar customer-facing role, preferably within the technology or cybersecurity sector.
A proven track record of building and nurturing strong professional relationships.
Excellent verbal and written communication skills, with the ability to articulate complex technical concepts clearly.
Strong organizational skills and attention to detail, managing multiple priorities effectively.
Proficiency in using CRM software to manage accounts and track activities.
A self-starter mentality with the ability to work independently in a remote environment.
Eagerness to learn about cybersecurity and a passion for helping businesses defend against modern threats.
An understanding of the Managed Service Provider (MSP) landscape is a definite advantage.

What You'll Gain

Joining Huntress means becoming part of a mission-driven team with exciting opportunities. Here are some of the benefits and experiences you can expect:

The chance to make a tangible impact in the fight against cybercrime, protecting businesses globally.
Significant professional growth opportunities within a rapidly expanding and innovative company.
A supportive, remote-first culture that values collaboration, autonomy, and individual contribution.
Exposure to cutting-edge cybersecurity technology and a dynamic industry.
Competitive compensation and a comprehensive benefits package designed to support your well-being.
The flexibility and autonomy of working from anywhere in the world.
Be part of a team that truly believes in showing up for its customers and for each other every single day.