Business Development Manager - Strategic Cuisine (Mandarin)

Imagine helping diverse restaurants around the globe thrive in a rapidly changing digital landscape. At Toast, we are building innovative technology to empower eateries and local businesses, transforming how they operate, engage customers, boost sales, and keep their teams happy. We're on the hunt for a dynamic Business Development Manager for our Strategic Cuisines team, someone ready to lead, inspire, and build a high-performing multilingual team from the ground up. This is a chance to make a real impact, driving growth for Toast in critical markets, all while working remotely from anywhere in the world, with Mandarin as a cornerstone of your team's success.

Overview

Toast stands at the forefront of restaurant technology, providing a comprehensive platform that revolutionizes operations for businesses big and small. As our Strategic Cuisines Business Development Manager, you will step into a pivotal leadership position. You will be responsible for recruiting, nurturing, and guiding a dedicated team of Business Development Representatives. Your team will be the vital engine generating qualified pipeline for our Strategic Cuisines Account Executives, truly transforming how restaurants engage with cutting-edge solutions. While Mandarin will be your team’s primary language market and your core communication language, your representatives will also work across Korean and Thai markets, with exciting plans for Vietnamese and additional languages on the horizon. This is a fully remote, worldwide opportunity, allowing you to build and lead from wherever you call home.

Key Responsibilities

Your daily impact will include a range of exciting challenges. You will:

Directly manage a vibrant team of 6 to 10 Business Development Representatives, fostering their growth and ensuring their success.
Lead by example, coaching your team on how to deeply understand the unique operational needs of various restaurants and effectively position Toast's powerful platform as the ideal solution.
Collaborate closely with the Senior Manager for Strategic Cuisines to strategically assess and define market opportunities, accelerating our go-to-market initiatives in diverse international markets.
Drive the creation of a robust, qualified sales pipeline, directly contributing to the growth and success of the Strategic Cuisines Account Executive team.
Cultivate a high-performance culture within your multilingual team, championing excellence, collaboration, and continuous improvement.
Strategize and implement best practices for outreach, qualification, and relationship building within the strategic cuisine segments.

Requirements

We are looking for a leader with a proven track record and a passion for empowering businesses. To thrive in this role, you will need:

Exceptional fluency in Mandarin, both written and spoken, serving as the team’s primary market language.
Demonstrated leadership experience in Business Development, Sales, or a related field, with a strong emphasis on team building and coaching.
A genuine ability to hire, onboard, develop, and inspire a diverse group of Business Development Representatives.
A keen understanding of the unique challenges and opportunities within various restaurant segments.
Excellent strategic thinking and communication skills, capable of influencing and collaborating across all levels.
Comfort and effectiveness working in a dynamic, fast-paced, and fully remote environment.
Prior experience within a technology or SaaS company is highly advantageous.

What You'll Gain

Joining Toast means becoming part of a team that is genuinely excited about helping restaurants succeed. Here’s what you can look forward to:

Significant Impact: Play a crucial role in expanding Toast’s global footprint and transforming the future of the restaurant industry.
Leadership Growth: Lead and develop a diverse, multilingual team, honing your managerial and strategic capabilities within a supportive environment.
Innovative Environment: Work at the cutting edge of restaurant technology, contributing to solutions that truly make a difference.
Remote Flexibility: Enjoy the freedom and autonomy of a fully remote role, collaborating with colleagues and customers worldwide.
Dynamic Culture: Be part of an inclusive, fast-paced company culture that values innovation, collaboration, and personal growth.