Billing Resolution Advocate at CPSI (Remote, Worldwide)

Have you ever found real satisfaction in expertly navigating complex financial puzzles? Do you thrive on ensuring accuracy and fairness within intricate systems? At CPSI, we're looking for a dedicated professional, a true problem-solver, to join our team as a Billing Resolution Advocate. This isn't just about processing claims; it's about optimizing the entire revenue cycle, providing critical oversight, and making a tangible impact on healthcare financial operations across the globe. If you're ready to bring your comprehensive expertise to a role that demands precision and strategic thinking, all from the comfort of your remote workspace anywhere in the world, then let's connect.

Overview

The Billing Resolution Advocate plays a pivotal role in maintaining the health of our revenue cycle. You will be instrumental in overseeing claims production, billing, follow-up, and collections, always ensuring strict compliance with third party payer regulations. This fully remote position, available to talent worldwide, involves daily management of process-based revenue cycle functions, driving continuous improvements in key indicators like A/R days, cash collection goals, and denial management. You will directly contribute to the financial well-being and operational excellence of our partners.

Key Responsibilities

Possess and apply a complete understanding of the billing and collection process to expertly resolve complex, outstanding claims.
Provide proactive oversight and strategic direction for billing and collections, ensuring all accounts are billed accurately and processed timely.
Offer operational guidance and mentorship to Billing Coordinators, supporting their development and performance in their responsibilities.
Maintain up-to-date knowledge of evolving hospital billing systems and government payer regulations, applying this expertise to daily operations.
Manage and improve key revenue cycle indicators, including accounts receivable days, cash collection targets, payment posting, denial rates, underpayment resolution, and contract management activities related to patient account management.

Requirements

Comprehensive knowledge of revenue cycle operations, demonstrating a deep understanding of end-to-end processes.
Proven ability to resolve complex and outstanding claims with precision and efficiency.
Significant experience in providing proactive oversight and strategic direction within billing and collections environments.
Demonstrated capacity for mentoring and guiding team members, fostering a collaborative and high-performing environment.
Current expertise in hospital billing systems and a thorough understanding of government payer regulations.
Exceptional analytical and problem-solving skills, with a keen eye for detail.
Strong communication and interpersonal abilities, crucial for internal collaboration and external compliance.

What You'll Gain

The opportunity to shape critical financial processes for healthcare providers on a global scale.
The flexibility and freedom of a fully remote, worldwide position, allowing you to build a fulfilling career from your preferred location.
Continuous professional growth and development within the dynamic field of revenue cycle management.
A chance to mentor and lead, cultivating your leadership skills and directly impacting team success.
Be part of a supportive and innovative company committed to improving healthcare financial outcomes.