Associate PartsBrokerDirect Representative

Are you someone who thrives on connection and enjoys the thrill of discovering new opportunities? At OEC, we're excited to expand our PartsBrokerDirect program, and we need a dynamic individual to join our fully remote, worldwide team as an Associate PartsBrokerDirect Representative. This is a chance to engage with automotive dealerships globally, ignite their interest in our innovative platform, and play a vital role in our growth story, all from the comfort of your home office.

Overview

As an Associate PartsBrokerDirect Representative, you will be instrumental in our mission to connect dealerships with our powerful PartsBrokerDirect system. Your days will involve making outbound calls to dealership parts departments, aiming to re-engage our existing users, welcome new dealers into the fold, and identify promising leads to pass along to our dedicated broker team. This role is a fantastic opportunity to leverage your communication skills in a fast-paced, supportive environment.

Key Responsibilities

You will proactively reach out to dealerships, primarily parts managers, within your assigned book of business to uncover and qualify fresh business opportunities. This position requires handling a high volume of calls daily.
Maintain consistent engagement with both leads and existing dealer users through phone calls and email, utilizing our comprehensive phone system, internal console, and Customer Relationship Management (CRM) system.
Develop and maintain expert knowledge of the PartsBrokerDirect program. You will explain its functionalities, confidently answer dealer questions, and effectively address any concerns via phone and email.
Provide regular follow-up with existing dealers to rekindle their interest in using PartsBrokerDirect, respond promptly to inbound inquiries, and transfer qualified accounts to the broker team using established internal processes.
Collaborate closely with our brokers to understand territory strategies, align your outreach efforts, and share valuable market feedback that enhances talk tracks and sales approaches.
Step in to cover broker territories during their absences, ensuring continuity and effective management of accounts.

Requirements

Demonstrated ability to handle a high volume of outbound calls efficiently and effectively.
Proven experience in a customer-facing or sales-oriented role, with a focus on lead generation or account management.
Familiarity with Customer Relationship Management (CRM) systems is a significant advantage.
Exceptional verbal and written communication skills, capable of building rapport and clearly articulating value.
A self-starter with strong organizational abilities, able to manage time effectively in a remote work setting.
Problem-solving skills and a natural ability to overcome objections and concerns.
Comfortable working independently as part of a globally distributed team.

What You'll Gain

You will develop invaluable sales and relationship-building skills that are transferable across various industries.
Become a subject matter expert in automotive parts distribution and a key contributor to a leading industry platform.
Enjoy the flexibility and autonomy of a fully remote work environment, allowing for a better work-life balance.
Work with a supportive and collaborative team that values innovation and individual contribution.
Opportunity to make a tangible impact on OEC's market expansion and overall success.