Role Overview

If you love untangling technical puzzles and want to build a lasting career in business applications, this role offers an exciting path. OpenSesame helps companies across the globe reinvent their workforces through modern AI and curated learning solutions. Behind that mission sits the Information Systems team, dedicated to giving everyone the tools and workflows they need to succeed. As an Associate Business Systems Administrator, you will help maintain Salesforce alongside other core operational tools. This is a fully remote, worldwide opportunity where your daily efforts directly enhance system reliability, team productivity, and data integrity.

Key Responsibilities

Every day brings fresh challenges, and your routine will typically involve tasks like

Handling daily user requests and troubleshooting issues inside Salesforce and related business platforms
Administering system access, permissions, profiles, and security groups to safeguard company information
Assisting with process automation using modern Salesforce flows and system configurations
Maintaining pristine data quality through regular cleanups, imports, and deduplication routines
Collaborating with internal business partners to translate operational pain points into smooth technical solutions
Writing clear documentation and helpful guides so colleagues can make the best use of our internal software stack

Requirements

We welcome applicants who bring genuine enthusiasm for technology and a solid foundation in business platforms

Foundational understanding of Salesforce administration, standard objects, and user setups
Sharp analytical thinking paired with an instinct for finding the root cause of tricky issues
Great communication abilities to comfortably explain technical details to non technical teammates
Keen eye for detail when managing records, configuring tools, and deploying changes
Ability to self direct, manage time well, and stay accountable in a distributed team environment
Salesforce certifications or relevant coursework represent a strong advantage

What You'll Gain

Stepping into this role brings exceptional opportunities for personal and professional growth

Direct exposure to enterprise architectures alongside experienced systems professionals
The flexibility of working remotely from anywhere while collaborating with peers worldwide
Hands on experience automating processes and managing systems for a rapidly growing tech company
A clear runway to deepen your skills across integrations, system architecture, and modern SaaS tools