About the Role

Have you ever wanted to make a tangible difference in people lives while working from anywhere in the world? At Funcional Health Tech, we believe health is the core pillar of human existence. We break barriers every single day to promote sustainable wellness by uniting brilliant minds, cutting edge technology, and data intelligence. If you are passionate about helping others and want to grow your career in a dynamic healthcare environment, this fully remote, worldwide opportunity as a Junior Support Analyst might be your perfect next step.

Overview

As part of our Patient Support Program team, you will act as a vital bridge between patients and compassionate care. Your daily efforts will directly influence how people experience healthcare solutions. This is a chance to join a mission driven company where research, innovation, and empathy come together to shape the future of health.

Key Responsibilities

Provide warm and efficient active and receptive support for our programs
Accurately complete and register patient profiles within our CRM systems
Document all interactions and patient updates thoroughly
Execute scheduled programmatic activities according to specific project scopes
Identify, record, and report adverse events and pharmacovigilance data strictly following established client procedures
Monitor daily incoming communications and requests to ensure timely follow ups