Ever wonder what happens after an incredible artificial intelligence model is finally built? Shipping the code is only half the battle. Making it actually work in the real world for massive global brands is where things get truly exciting. At Cresta, we are reshaping how the biggest companies on the planet handle customer experience through the power of generative AI and real-time agent augmentation. Born from the Stanford AI Lab and backed by top-tier investors like a16z and Sequoia, we are scaling fast. If you live and breathe technical deployments and want to shape the future of business communication, keep reading because this fully remote, worldwide opportunity might just be your dream job.

Overview

As our new AI Deployment Manager focusing on the APAC region, you will be the driving force behind turning cutting-edge AI solutions into everyday realities for our enterprise clients. You will bridge the gap between our brilliant engineering minds and our enterprise customers, ensuring smooth rollouts, high adoption rates, and undeniable business value. You love solving complex technical puzzles and guiding stakeholders through transformative technology shifts.

Key Responsibilities

Own the end-to-end deployment lifecycle for Cresta AI products across enterprise accounts in the APAC region.
Collaborate closely with product, engineering, and customer success teams to tailor technical deployments to specific client needs.
Manage project timelines, mitigate technical risks, and proactively communicate progress to executive stakeholders.
Drive user adoption and measure performance metrics to prove the tangible impact of our AI platform.
Act as the primary technical voice on the ground, gathering client feedback to help shape our future product roadmap.

Requirements

Proven track record of managing complex software or AI deployments in enterprise environments.
Deep understanding of contact center operations or conversational AI technologies.
Exceptional communication skills with the ability to translate dense technical concepts for non-technical business leaders.
Strong project management background with a relentless focus on detail and customer satisfaction.
Ability to thrive in a fast-paced, fully remote work environment operating across multiple time zones.

What You'll Gain

The chance to work alongside some of the brightest minds in artificial intelligence today.
Competitive compensation and equity in a fast-growing, well-funded category leader.
Complete location independence with a fully remote work culture that trusts you to do your best work from anywhere in the world.
Unmatched career growth as you help define a brand-new technological landscape for global enterprise brands.