Overview

Imagine a world where the heart of healthcare, the dedicated professionals serving our communities, can focus entirely on what truly matters: patient care. At Matter Health, we are actively creating that world. We deliver vital primary and preventive healthcare directly to older adults within public housing communities. Our mission is clear and powerful: to enhance healthcare access by genuinely meeting patients where they are, building deep, trusted relationships, and fostering a spirit of 'We Lead with Love in Everything We Do.' We are rapidly expanding and seeking a hands-on, mission-driven AI Automation Workflow Specialist to join our dynamic Information Technology team. This is a crucial individual contributor role, entirely focused on building and deploying intelligent, AI-assisted workflow automations. Your work will directly empower our operations, clinical, care support, and field teams, freeing them from repetitive tasks so they can dedicate more time and energy to our patients and the impactful work that matters most. This is a fully remote position, open to talented professionals worldwide.

Key Responsibilities

Proactively collaborate with business and clinical stakeholders across Matter Health to pinpoint day-to-day workflow inefficiencies and opportunities ripe for automation.
Design, configure, and deploy impactful AI-assisted automations using our existing AI tools and platform.
Actively support the successful adoption of new automated workflows across various departments, including operations, clinical, care support, and field-based teams.
Monitor, maintain, and optimize deployed automations to ensure their ongoing effectiveness and reliability.
Serve as a subject matter expert, guiding teams on the best use of AI-assisted tools to enhance productivity and patient care.
Contribute to the continuous improvement of our automation strategies and tools, always seeking innovative ways to streamline processes.

Requirements

Proven experience in building, configuring, and deploying workflow automations, preferably with AI components.
Demonstrated ability to identify workflow bottlenecks and translate business needs into effective technical solutions.
Exceptional communication and collaboration skills to work effectively with diverse stakeholders, from clinical staff to operational teams.
A strong analytical mindset with excellent problem-solving abilities.
Familiarity with various AI tools, platforms, or concepts related to automation is highly desirable.
Self-motivated and capable of thriving in a fast-paced, rapidly expanding, mission-driven environment.
A genuine passion for improving healthcare access and making a tangible difference in the lives of older adults.
Ability to work independently as an individual contributor in a fully remote setting.

What You'll Gain

The profound satisfaction of contributing to a mission that genuinely improves healthcare access and quality for older adults.
A unique opportunity to be a pivotal player in shaping our organization's AI strategy and automation capabilities.
Work alongside a dedicated and passionate team that truly 'Leads with Love.'
Significant professional growth in a rapidly expanding, innovative healthcare technology company.
The flexibility and autonomy of a fully remote position, allowing you to thrive from anywhere in the world.
Directly impact the efficiency and effectiveness of our clinical and operational teams, allowing them to focus on what matters most.