Account Manager, SMB Dedicated I

Account Manager, SMB Dedicated I

Dental technology is quietly having a massive revolution, and Dandy sits right at the center of it. If you enjoy building relationships, solving everyday operational puzzles, and helping business owners thrive, this could be your next move. We are searching for an adaptable Account Manager to take charge of a vibrant portfolio of dental practices across the country. Best of all, this is a fully remote, worldwide opportunity that gives you the freedom to do your best work from wherever you call home.

About the Role

At Dandy, we are actively modernizing an antiquated dental marketplace by turning manual lab processes into smooth digital experiences. In this role, you will become the primary trusted advisor for multi-location dental offices right after they finish onboarding with sales. You will guide them as they adopt our digital workflows, identify chances to expand their service lines, and help them unlock real clinical and commercial value.

Key Responsibilities

Your day will involve a healthy mix of strategic outreach and proactive relationship management. Specifically, you will focus on items such as

  • Managing a dedicated portfolio of up to two hundred accounts across various growth stages
  • Driving average revenue per practice through product adoption, user activation, and location expansions
  • Partnering with clinicians and office staff to uncover pain points and turn them into solutions
  • Collaborating with cross-functional partners in sales, onboarding, and customer care to ensure smooth handoffs
  • Monitoring account health metrics to spot churn risks early and step in with swift interventions

Requirements

We care deeply about curiosity, ownership, and empathetic communication. Candidates who excel in this position typically bring

  • Demonstrated experience in account management, customer success, or relationship-driven sales
  • A knack for managing a high volume of accounts without letting critical details slip through the cracks
  • Strong listening skills and the ability to steer complex conversations toward mutual wins
  • Comfort navigating fast-paced environments where processes evolve as the company scales
  • Familiarity with CRM platforms and standard productivity software

What You'll Gain

Joining Dandy gives you a front-row seat to the transformation of a major healthcare vertical. Working with us means you can expect

  • The flexibility of working remotely from anywhere across the globe
  • Fast-track career development opportunities within an exceptionally well-funded startup
  • The chance to make a noticeable impact on how modern dental clinics care for their patients
  • A supportive culture that values radical ownership, continuous learning, and clear communication

How to Apply

Click the apply button below to view the full job details and submit your application directly through the employer's official page.

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