Account Manager (Mid-Senior, Remote)

Ever wondered what it's like to drive growth and build lasting relationships with some of the biggest names in business, all from anywhere in the world? At Oxylabs, you're not just managing accounts; you're becoming a strategic partner for Fortune 500 companies and industry leaders who rely on cutting-edge web data. If you're a seasoned account management professional ready to make a tangible impact and thrive in a dynamic, globally-minded environment, this opportunity is crafted just for you.

Overview

Oxylabs is a rapidly expanding global team of over 500 innovators, dedicated to developing advanced web data gathering solutions that power thousands of the world's most recognized businesses. Our Enterprise Account Management team is the driving force behind long-term growth across our B2B client portfolio. We excel at forging trusted relationships, deeply understanding business needs, and translating account ownership into measurable revenue impact. As an Account Manager, you will step into a pivotal role, guiding clients to extract maximum value from our products while proactively identifying avenues to strengthen and expand partnerships. This is a fully remote opportunity, open to exceptional talent worldwide, where balancing commercial ownership with trusted advisory ensures every account is on a clear path to sustained success.

Key Responsibilities

Cultivate and maintain strong, trusted relationships with a portfolio of top-tier clients, including Fortune 500 companies.
Gain a deep understanding of clients' evolving business needs and strategic objectives related to big data.
Act as a strategic partner, advising clients on how to best leverage Oxylabs' products and solutions for their success.
Proactively identify and pursue opportunities for account growth, including upsells, cross-sells, and renewals.
Develop and execute account plans that outline clear strategies for long-term client engagement and revenue expansion.
Collaborate closely with internal teams, including product, sales, and support, to ensure seamless client experiences and solutions.
Monitor client health, anticipate challenges, and implement proactive measures to ensure client satisfaction and retention.
Deliver regular business reviews and performance insights to clients, showcasing the value and impact of our partnership.

Requirements

3+ years of demonstrated success in B2B Account Management, preferably within the SaaS or web data industry.
Proven experience managing a portfolio of enterprise-level clients, with a track record of driving significant account growth and retention.
Exceptional ability to build rapport, establish trust, and influence decision-makers at various organizational levels.
Strong business acumen with the capacity to understand complex client challenges and articulate how our solutions address them.
Excellent communication, presentation, and negotiation skills, both written and verbal.
A proactive and results-oriented mindset, coupled with strong organizational and time management abilities.
Comfortable working independently in a fully remote, global environment and collaborating effectively with distributed teams.
Familiarity with CRM software and other sales/account management tools.

What You'll Gain

Joining Oxylabs means stepping into an environment where your professional growth is a priority. You'll gain access to vast internal and external learning resources, all within a culture that champions teaming up and knowledge sharing. You will have the unique opportunity to solve complex challenges for some of the world's best-known businesses and collaborate daily with industry professionals. Expect to make a measurable impact in a fast-growing global business, all while building a rewarding career from your ideal remote setup.