IT Support & Service Delivery Executive at Palton Morgan Holdings

Advance Your Career with Palton Morgan Holdings

Are you an experienced IT professional looking for an exciting opportunity to make a tangible impact in a dynamic, multi-faceted industry? Palton Morgan Holdings is seeking a dedicated and skilled IT Support & Service Delivery Executive to join our team. If you thrive in a fast-paced environment and possess a strong background in IT operations and service management, this could be the next great step in your career.

About Palton Morgan Holdings

Palton Morgan Holdings serves as the holding company for a portfolio of premier member businesses operating across the real estate and construction sectors. Through direct management and integrated administration, our group encompasses industry leaders such as Propertymart Real Estate Investment, Grenadines Homes, Mcpalton, Mitcherutti Contractors, and Paltonloitte. By leveraging these diverse business units, we deliver strategic value propositions and exceptional real estate solutions to clients across multiple continents.

Role Overview

As the IT Support & Service Delivery Executive, you will play a crucial role in maintaining the seamless technological operations across our group. You will serve as a primary point of contact for technical support, ensuring that our end-users are empowered with efficient, reliable, and secure IT infrastructure. Your expertise will directly support our business units in delivering excellence to our global clientele.

Key Responsibilities & Requirements

To be successful in this role, candidates must meet the following criteria:

• Education: Bachelor's degree or HND in Computer Science, IT, Computer Engineering, Information Systems, or a related discipline.
• Experience: 4–5 years of professional experience in IT support, service desk, IT operations, or IT service management.
• Technical Proficiency: Strong hands-on experience supporting Microsoft 365, Windows operating systems, endpoint devices, networking, printers, user account administration, and enterprise applications.
• Platforms: Proven experience utilizing an IT service management (ITSM) or helpdesk ticketing platform.
• Certifications: ITIL 4 Foundation certification is strictly required. Additional certifications such as CompTIA A+, Network+, Security+, and Microsoft credentials are highly advantageous.

Why Join Us?

At Palton Morgan Holdings, we believe our people are our greatest asset. Joining our team means working in a collaborative environment that encourages professional growth, innovation, and continuous learning. Take your IT career to new heights by supporting cutting-edge business operations in the thriving real estate and construction industry.

Method of Application

Interested and qualified candidates should send their updated CVs/Resumes to the official recruitment email at careers@paltonmorgan.com using the job title "IT Support & Service Delivery Executive" as the subject of the email.