IT Support Officer at UUL United Logistics NIG LTD

Are you a tech-savvy professional looking to kickstart or advance your career in IT support with a global industry leader? UUL United Logistics NIG LTD (UUL Global) is seeking a dedicated and proactive IT Support Officer to join our dynamic team. At UUL Global, we specialize in delivering time-sensitive, complex, and high-value logistics and transportation solutions. Behind our seamless global operations is a robust technological infrastructure, and we are looking for the right talent to keep our systems running smoothly.

Job Overview

The IT Support Officer serves as the first line of IT support for UUL United Logistics. Positioned within Human Resources and reporting directly to the HRD, this role is critical in maintaining the technological heartbeat of our offices. From managing employee account provisions and hardware troubleshooting to overseeing network operations and information-security controls, this position offers a diverse and engaging day-to-day experience. Additionally, you will have the exciting opportunity to leverage Python scripting to automate routine administrative IT tasks, boosting efficiency across the department.

Key Responsibilities

• Employee ID & Account Provisioning: Produce and manage employee ID badges, handle mailbox applications, configuration, permissions, and maintain accurate account registers.
• Office Network & CCTV Operations: Operate and maintain LAN, Wi-Fi, routers, switches, and printers. Monitor CCTV systems, liaise with ISPs and vendors, and manage the IT asset register.
• Employee Device & Application Support: Deliver first-line troubleshooting for hardware, operating systems, and office software. Create simple, user-friendly how-to guides for recurring issues.
• Automation with Python: Develop and document scripts to automate repetitive IT and HR tasks such as badge generation, asset reporting, and ticket statistics.
• Information Security: Ensure endpoint protection, monitor access rights, perform scheduled backups, log security incidents promptly, and deliver staff security-awareness briefings.

Qualifications & Competencies

We are looking for candidates who bring technical expertise, a problem-solving mindset, and a passion for continuous improvement. Ideal applicants will possess:

• A B.Sc. or HND in Computer Science, Information Technology, Computer Engineering, or a related field.
• 1 to 3 years of experience in an IT Support role within an office environment (exposure to CCTV or network equipment maintenance is an added advantage).
• Strong foundational knowledge in Windows OS installation/configuration, office productivity software, networking fundamentals (TCP/IP, DHCP, DNS), and Python scripting.
• Relevant certifications (such as CompTIA A+/Network+, CCNA, Microsoft Windows/365, or Python/InfoSec foundations) are an optional yet welcome advantage.

If you are ready to contribute to a thriving logistics organization where your technical skills will directly impact operational excellence, we encourage you to apply today!

Method of Application

To apply for this position, please submit your CV and relevant credentials to our designated recruitment email at careers@uulglobal.com or follow the application link provided below.