Exciting Career Opportunity: HR & Business Development Officer at 1860 Travels Limited

Are you a versatile, proactive professional looking to make a significant impact in the travel and hospitality industry? 1860 Travels Limited, a premier registered travel company and a proud member of the National Association of Nigeria Travel Agencies (NANTA), is seeking a dynamic HR & Business Development Officer to join their team.

This unique, hybrid role combines crucial human resource management functions with strategic business development initiatives. You will play a pivotal role in driving company growth, nurturing corporate partnerships, managing talent, and ensuring smooth everyday administrative operations.

Role Overview

As the HR & Business Development Officer, you will oversee the full spectrum of human resource functions—from recruitment to employee relations—while actively driving revenue growth through lead generation, client retention, and corporate collaborations. Working in a hybrid work structure, you will maintain professional standards, align team efforts with strategic organizational goals, and champion a productive, engaging workplace culture.

Core Areas of Responsibility

1. Human Resource Management

Recruitment & Onboarding: End-to-end recruitment, talent acquisition, and comprehensive onboarding/orientation for new hires.
Employee Records: Maintaining accurate, up-to-date staff records, leave details, and attendance tracking.
Performance & Compliance: Coordinating annual performance appraisals, implementing HR policies, and ensuring full compliance.
Employee Relations: Promoting staff welfare, managing conflict resolution, coordinating disciplinary processes, and driving employee engagement.

2. Business Development & Client Relations

Growth Initiatives: Identifying and pursuing new business opportunities and corporate partnerships.
Lead Generation: Generating qualified leads and supporting the conversion process to hit company revenue targets.
Client Management: Developing and maintaining strong relationships with corporate and individual clients, ensuring regular follow-ups and service satisfaction.
Marketing & Sales Support: Assisting in marketing campaigns, preparing professional proposals and quotations, and maintaining updated CRM records.

3. Office Administration

Operations: Coordinating day-to-day office administration, facility management, and vendor relationships.
Asset Management: Tracking company assets, office supplies, and managing critical statutory documentation.

4. Daily Huddle & Performance Coordination

Team Alignment: Managing and coordinating daily staff huddles, preparing agendas, and circulating minutes.
Accountability: Tracking task completion, following up with department heads on outstanding deliverables, and escalating challenges to management.

Key Performance Indicators (KPIs)

Your success in this role will be measured by specific, clear metrics across three key pillars:

HR Excellence: Recruitment turnaround time, employee retention rates, appraisal completion accuracy, and staff documentation compliance.
Business Growth: Monthly corporate leads generated, new corporate accounts secured, proposal conversion rate, and client retention score.
Admin Efficiency: Operational readiness, asset management accuracy, and vendor management effectiveness.

Qualifications & Experience

Education: Bachelor’s Degree in Human Resource Management, Business Administration, Marketing, Industrial Relations, or a related discipline.
Experience: A minimum of 2 to 3 years of hands-on experience in HR, Business Development, Administration, or Client Relationship Management.
Professional Certification: Certifications such as CIPM, SHRM, HRCI, NIMN, or related credentials are an added advantage.

Key Skills & Competencies

Strong knowledge of Human Resource Management and Talent Acquisition.
Proven track record in Business Development, Sales, and Client Relationship Management (CRM).
Exceptional negotiation, communication, presentation, and networking skills.
Proficiency in Microsoft Office Suite and Google Workspace.
High standards of integrity, confidentiality, and time management.