Data Entry Officer - Kano at Moniepoint Inc.

Build Africa's Real Economy with Moniepoint: Data Entry Officer Role in Kano

Are you exceptionally detail-oriented with a passion for clean data and efficient operations? Moniepoint Inc., a leading financial technology company digitising Africa's real economy, is seeking a diligent and proactive Data Entry Officer to join our dynamic team in Kano. In this role, you will be instrumental in building a reliable financial ecosystem by ensuring merchant accounts, product catalogues, and inventory records are meticulously maintained on the Moniebook platform.

About the Role

As a Data Entry Specialist at Moniepoint, you will work hand-in-hand with Onboarding Specialists and Account Managers. Your primary mission is to keep data pristine from day one, enabling fast go-lives, robust reporting, and a seamless experience for every retail customer. Success in this position is defined by exceptional accuracy rates, rapid turnaround times, and your ability to foster a scalable, error-free operational foundation.

Key Responsibilities

• Data Entry & Record Management: Accurately input, update, and maintain merchant data—including product catalogues, SKUs, pricing, inventory levels, and customer profiles—while handling bulk data imports and ensuring adherence to Moniebook's strict data standards.
• Onboarding Data Support: Prepare merchant accounts ahead of schedule, review submitted data templates for completeness, and assist in configuring catalogue structures, tax settings, and payment parameters.
• Data Validation & Quality Assurance: Perform routine audits to identify and rectify errors, duplicates, or outdated information, cross-referencing data across multiple systems to guarantee absolute consistency.
• Process & Documentation: Maintain meticulous activity logs in the CRM, document common errors to build a shared knowledge base, and collaborate with operations leads to eliminate workflow bottlenecks.
• Cross-Functional Collaboration: Fulfill ad-hoc data requests from internal teams promptly, ensuring that missing customer details do not hinder onboarding timelines.

What We Are Looking For

• 1 to 3 years of proven experience in data entry, data operations, or a similar capacity, ideally within a SaaS, retail tech, or fintech environment.
• Unrivaled attention to detail and a proven track record of maintaining high accuracy when processing large volumes of data.
• Strong proficiency in Microsoft Excel or Google Sheets (including data cleaning, VLOOKUP/XLOOKUP, and basic formulas).
• Familiarity with CRM platforms, POS systems, or back-office SaaS tools.
• Strong organizational and multitasking capabilities.

Preferred Qualifications: Experience managing bulk CSV imports, data migrations, or catalogue management in SaaS settings, alongside familiarity with retail operations and inventory management systems. (Note: Candidates based in Edo State - Oredo and Ikpoba Okha are strongly encouraged to apply).

What Success Looks Like

• Achieving and maintaining a 99%+ data entry accuracy rate across merchant account builds and catalogue uploads.
• Zero go-live delays caused by data readiness issues.
• Fulfilling all ad-hoc data requests within established SLA windows and keeping open task backlogs below 5%.
• Earning a >4.5+ average rating score from internal stakeholders for data quality and turnaround time.

Method of Application

To apply for the Data Entry Officer position at Moniepoint Inc., please review the full job requirements and submit your application through the official recruitment portal by following the application link provided.