Exciting Career Opportunity: Customer Liaison Officer at Ashipa Electric Corp.

Are you passionate about customer engagement, sustainable development, and energy operations? Do you want to play a key role in the decentralized energy revolution? Ashipa Electric Corp. is seeking a dedicated and motivated Customer Liaison Officer (CLO) to join our team and manage key customer relations and technical operations within our assigned clusters.

About Ashipa Electric Corp.

Ashipa Electric Corp. is an innovative energy company dedicated to expediting the transition to a distributed, digitized, decarbonized, and equitable energy future. By deploying advanced microgrid solutions, we help homeowners and businesses reduce their energy costs while maintaining exceptional reliability and resiliency. Our clean energy solutions do more than just power homes; they stimulate local economic activity and positively impact millions of lives across communities.

The Role: Customer Liaison Officer (CLO)

As a Customer Liaison Officer, you will play a critical dual role. You will serve as the primary link between Ashipa Electric and our customers, while also overseeing the operational efficiency and revenue integrity of our Distribution Transformers (DTs) within your assigned cluster. This position is ideal for someone who loves solving customer issues, possesses an analytical mind, and is eager to grow within the rapidly expanding renewable energy sector.

Key Responsibilities

Meter Validation & Energy Accounting: Ensure accurate energy measurement, perform routine meter audits, and maintain precise records of energy consumption within your cluster.
Customer Engagement & Complaint Resolution: Act as the first point of contact for customer inquiries, address and resolve service complaints promptly, and build lasting, trust-based relationships with community stakeholders.
Transformer Performance Monitoring: Keep a close eye on transformer health, track energy usage patterns, and collaborate with our engineering team to report anomalies and prevent outages.
Revenue Optimization Initiatives: Support the implementation of commercial strategies to reduce energy losses, ensure timely bill collections, and optimize overall revenue generation for your designated sector.

Requirements and Qualifications

To succeed in this role, you should possess:

Exceptional Communication Skills: Strong interpersonal and verbal communication skills to easily interface with diverse customer groups and technical team members.
Analytical Mindset: High attention to detail with the ability to analyze usage data, recognize patterns, and identify inconsistencies in energy accounting.
Relevant Experience: Previous experience in customer service, client relations, or within the energy/power sector is highly advantageous.

Why You Should Apply

Joining Ashipa Electric means becoming part of a forward-thinking team that is actively tackling climate change and energy access. You will have the opportunity to work with cutting-edge microgrid technologies, receive continuous professional development, and make a tangible, positive difference in the lives of everyday citizens.