Core IP Network Enginer at Netcom Africa

Build Your Career with a Leading ICT Innovator: Core IP Network Engineer at Netcom Africa

Netcom Africa Limited has stood at the forefront of corporate ICT solutions in West Africa since 2004. Built from the ground up to deliver high-speed broadband IP communications, the company prides itself on a robust infrastructure reaching major business hubs globally and connecting to 154 countries. As Africa's first ISO 9001:2008 and TL9000 certified telecommunications company, Netcom Africa delivers international standard services with an unmatched 99.5% service availability guarantee. If you are passionate about pushing the boundaries of network engineering and want to make a tangible impact in a high-growth environment, this is the career move for you.

Job Summary

The Core IP Network Engineer will play a pivotal role in supporting the operation, implementation, optimization, and maintenance of Netcom Africa's Core IP network infrastructure. The successful candidate will guarantee high availability, robust security, and optimal performance while actively participating in complex network operations, strategic project implementations, advanced troubleshooting, and continuous technological improvement.

Key Duties & Responsibilities

• Participate in the operation and maintenance of the Core IP infrastructure, encompassing wired, wireless, optical, and Data Center network environments.
• Support network design and implementation initiatives for both enterprise and client networks.
• Maintain the highest standards of availability and security to ensure operations consistently meet defined performance thresholds.
• Provide expert Level 2/Level 3 troubleshooting, ensuring rapid incident resolution within agreed Service Level Agreements (SLAs).
• Collaborate seamlessly with external vendors and internal stakeholders during network upgrades, expansions, migrations, and change implementations.
• Maintain meticulous, up-to-date documentation regarding network configurations, topological maps, and change logs.
• Monitor critical Data Center components (including electrical systems, cooling mechanisms, and rack connectivity) to ensure maximum efficiency and adherence to safety thresholds.
• Perform additional duties as assigned by management to drive organizational success.

Requirements & Qualifications

• Education: Bachelor’s degree in Electrical/Electronics, Telecommunications, Network, or Computer Engineering (or a closely related technical equivalent).
• Certifications: IP Certification, preferably from Cisco at the CCNA level or above.
• Experience: A minimum of 3 to 4 years of dedicated experience working within a Core Network environment, ideally gained within ISPs, telecom carriers, or Data Center operations.
• Technical Mastery: Hands-on experience in LAN/WAN technology design and operations, TCP/IP routing configurations, firewalls (Cisco, Juniper, Barracuda), and network management tools (switches, hubs, fiber optics, cabling, packet sniffing).
• Deep Protocol Knowledge: Strong expertise in routers, catalysts, load balancers, firewalls, EIGRP, OSPF, BGP4, VPN, VLAN, Spanning Tree, and MPLS.
• Additional Technical Skills: Familiarity with Unix/Linux and shell scripting, alongside experience with diverse last-mile access solutions (DSL, microwave radio, PTP and PTMP radio, fiber optics, etc.).
• Soft Skills: Exceptional written and oral communication skills in English, a high level of motivation, resourcefulness, and the ability to thrive as a collaborative team player capable of prioritizing competing tasks.
• Flexibility: Willingness to perform work and provide technical support outside of standard office hours when necessary.

Desirable traits include prior experience liaising with Regional IP Registries (such as AfriNIC, RIPE, etc.), foundational project management knowledge, and familiarity with IDS, QoS, VoIP, and video streaming protocols.

Method of Application

Interested and qualified candidates should send their updated CVs and relevant credentials to the official application email address provided by Netcom Africa, ensuring the job title is clearly stated in the subject line.