City Growth Manager at Max.ng

Shape the Future of African Logistics as a City Growth Manager at MAX

Are you passionate about solving complex logistical challenges and driving massive growth in emerging markets? MAX is on an ambitious mission to transform Africa’s last-mile delivery and online-retail landscape. By leveraging cutting-edge web and mobile platforms, MAX connects consumers, retail businesses, and independent drivers in real time, breaking down the historical barriers that have hindered retail potential across the continent.

We are currently looking for a dynamic and driven City Growth Manager to own the design and execution of scalable growth strategies. If you combine sharp analytical thinking with hands-on execution and a passion for high-impact work, this is the career-defining opportunity you have been waiting for.

Role Overview

As our City Growth Manager, you will lead customer acquisition, activation, retention, strategic partnerships, and revenue optimization. You will work closely with cross-functional teams to scale our mobility and logistics platforms in emerging markets.

Key Responsibilities

• Growth Strategy & Execution: Develop and execute high-impact growth strategies aligned with company revenue and expansion goals. Drive consistent lead generation through offline activations, referrals, and partnerships.
• Customer Acquisition & Retention: Optimize onboarding funnels and activation journeys while improving long-term customer engagement and lifecycle performance.
• Data & Performance Analytics: Own core growth metrics including CAC, LTV, retention, and conversion rates. Build dashboards, analyze performance data, and translate insights into actionable business recommendations.
• Partnerships & Expansion: Identify and manage strategic partnerships that accelerate growth and support expansion into new cities and verticals.
• Cross-Functional Collaboration: Partner with Product, Engineering, Operations, Marketing, and Finance to influence product roadmaps and ensure operational alignment.
• Team Leadership: Mentor and support field teams to foster a culture of continuous improvement, experimentation, and high accountability.

What We Are Looking For

• Bachelor’s Degree in Business, Economics, Marketing, Engineering, Data Analytics, or a related field (MBA or relevant certifications are an advantage).
• 2–5+ years of experience in Growth, Strategy, Marketing, Commercial Operations, or Business Development.
• Prior experience in startups, mobility, fintech, logistics, marketplaces, or tech-enabled businesses is strongly preferred.
• Strong analytical skills with advanced proficiency in Excel/Google Sheets; familiarity with SQL, Mixpanel, Amplitude, or Tableau is a strong plus.
• Excellent communication, stakeholder management, and commercial business acumen.

Why Join MAX?

At MAX, we champion diversity and welcome brilliant minds from all walks of life. Our work environment is defined by our core values: Drive, Empathy, Humility, Initiative, Diligence, Candor, Collaboration, and a strong Bias for Technology. In return, you will enjoy competitive pay, comprehensive health insurance, regular performance reviews, and the opportunity to work alongside a passionate, high-performing team.

Method of Application

If you are ready to take on this exciting challenge and help us scale across Africa, please send your updated resume and cover letter to careers@max.ng with the subject line "City Growth Manager Application".