Advance Your Career as a Business Manager at FMR Agency

Are you a seasoned leader with a passion for operational excellence? FMR Agency (Future Moves Recruitment Agency), a leading Human Resource and talent management firm in Nigeria, is currently seeking a highly motivated and organized Business Manager to join our team in Surulere, Lagos. This is an exciting opportunity to play a pivotal role in a growing business, ensuring seamless coordination and driving productivity across multiple departments.

About the Role

As the Business Manager, you will be the backbone of our daily operations. You will be tasked with orchestrating workflows across customer service, procurement, production, and administration. Your primary objective is to maintain operational discipline, resolve bottlenecks, and foster an environment of continuous improvement and growth. Whether you are streamlining order fulfillment or refining our CRM systems, your contributions will be vital to our ongoing success.

Key Responsibilities

Operational Oversight: Manage daily operations to ensure smooth coordination between departments.
Team Leadership: Supervise staff in procurement, production, and customer service, promoting a culture of accountability and high performance.
Quality Assurance: Monitor the lifecycle of customer orders from intake to delivery to ensure timely, high-quality results.
Process Optimization: Proactively identify inefficiencies and implement structured solutions to improve service delivery.
Reporting: Analyze business performance and present actionable data to management to drive profitability and growth.
Staff Management: Enforce professional standards and team discipline across the organization.

Requirements

Bachelor’s Degree or HND in Business Administration or a related field.
Proven experience in a leadership or managerial capacity.
Experience managing multidisciplinary teams is essential.
Strong understanding of workflow management and operational performance reporting.
Excellent communication and problem-solving skills.
Experience within the fashion, retail, or garment-making industry is considered a significant advantage.