Driving the Future of African Mobility: Join MAX as a Battery Swap Attendant

Are you ready to play a pivotal role in shaping the future of sustainable transportation in Africa? MAX (Metro Africa Xpress) is transforming the continent's last-mile delivery and retail landscape through innovative mobile and web platforms. By seamlessly connecting consumers, retail businesses, and independent drivers in real-time, MAX is systematically eliminating the historical logistics and technology barriers holding back African commerce.

As part of our rapid expansion into electric vehicle infrastructure, we are currently seeking a dedicated and energetic Battery Swap Attendant to join our dynamic team. This is an exciting opportunity to be on the front lines of the green energy transition in transportation, ensuring our fleet of electric motorcycles remains fully powered and ready to hit the road.

Role Overview

The Battery Swap Station Attendant is responsible for overseeing the daily operations of our electric motorcycle battery swap station. In this hands-on role, you will monitor battery swaps, provide stellar assistance to our riders, maintain organized parking, and manage overnight charging schedules to guarantee uninterrupted service for the following day.

Key Responsibilities

Monitor Operations: Supervise the daily operations of the battery swap station, ensuring efficient and safe battery swaps for all electric motorcycles.
Assist Riders: Provide friendly, proactive assistance to riders during the battery swap process, ensuring they understand the procedure and feel comfortable.
Battery Management: Ensure all batteries are properly charged and maintained, monitor battery levels, and perform routine checks to confirm optimal functionality.
Parking Coordination: Oversee the proper parking of motorcycles at the end of each day, ensuring all bikes are securely stored and accessible for riders the following morning.
Charging Supervision: Manage the critical overnight charging of batteries, guaranteeing that all units are fully charged and ready for use.
Record Keeping: Maintain accurate logs of battery swaps, usage statistics, and any operational issues encountered.
Safety Compliance: Adhere strictly to all safety protocols and guidelines to foster a secure environment for both riders and staff.

Requirements & Qualifications

1 to 2+ years of relevant work experience.
OND in a related field.
Strong customer service skills coupled with a friendly, approachable demeanor.
Basic technical aptitude and reliable problem-solving skills.
Proven ability to follow procedures and guidelines accurately.
Keen attention to detail and a commitment to maintaining equipment in pristine condition.
Good communication skills to interact effectively and politely with customers.
Physical ability to lift and handle batteries and perform light maintenance tasks.
The capability to work both independently and collaboratively as part of a team.