Launch Your Hospitality Career as a Hotel Receptionist at Extramileage Consults Limited
Are you a warm, organized, and customer-oriented professional looking to make your mark in the vibrant hospitality industry? Extramileage Consults Limited, a premier full-service Human Resource Outsourcing company, is currently seeking a dedicated and enthusiastic Hotel Receptionist to join our esteemed client's team. This is a fantastic opportunity to be the welcoming face of a top-tier establishment.
About the Role
As a Hotel Receptionist, you will serve as the primary point of contact for all guests, handling everything from check-ins and check-outs to managing inquiries and providing exceptional customer service. We are looking for someone who thrives in a fast-paced environment, possesses excellent communication skills, and maintains a positive attitude even under pressure.
Key Responsibilities
- Greet and welcome guests warmly upon their arrival.
- Manage room reservations, check-ins, and check-outs efficiently.
- Handle guest inquiries, requests, and complaints with professionalism and promptness.
- Process payments and maintain accurate records of accounts.
- Coordinate with housekeeping and other hotel departments to ensure guest satisfaction.
- Provide local tourism and amenity information to guests.
Key Requirements
- Minimum of a High School Diploma, OND, or equivalent in Hospitality Management, Business Administration, or a related field.
- Proven experience as a Receptionist, Front Desk Agent, or similar customer-facing role is an advantage.
- Exceptional verbal and written communication skills.
- Proficiency in using hotel management software and basic office tools.
- Outstanding problem-solving abilities and a high level of patience.
- Impeccable grooming and professional presentation.
Why Join Us?
Working through Extramileage Consults Limited offers you the chance to gain invaluable experience across various dynamic industries. We are committed to fostering professional growth, providing a supportive work environment, and connecting talented individuals with employers who value excellence. If you are passionate about delivering memorable guest experiences, we want to hear from you today!
Method of Application
Interested and qualified candidates should send their updated CVs and a brief cover letter to careers@extramileageconsults.com using the job title "Hotel Receptionist" as the subject of the email.
