Empowering Digital Commerce Safety: Join Bumpa as a Fraud Analyst

Commerce is evolving at a breakneck pace. As the digital landscape expands, the ways we buy, sell, and exchange value are changing faster than ever. Buyers are demanding more convenient methods to purchase, pay for services, and engage with businesses. Meanwhile, sellers want greater control over managing their operations, connecting with customers, and securing transactions. At the forefront of this commerce revolution is Bumpa, a platform dedicated to making business seamless and secure.

To maintain a safe, trustworthy ecosystem for both merchants and shoppers, Bumpa is seeking a dedicated and analytical Fraud Analyst. In this role, you will be the guardian of platform integrity, responsible for monitoring, detecting, investigating, and preventing fraudulent activities. If you have a passion for risk management and fintech operations, this is an incredible opportunity to make a tangible impact.

Key Responsibilities

Fraud Monitoring & Detection: Keep a close eye on merchant activities, transaction patterns, system alerts, and shopper reports for anomalies. Use data from internal risk tools to flag suspicious behavior and identify high-risk accounts.
Fraud Investigation & Case Management: Conduct end-to-end investigations, review disputes, perform merchant identity reviews, and maintain meticulous documentation to support platform safety.
End-to-End Chargeback Management: Own the entire chargeback lifecycle—from escalation and evidence gathering to resolution, coordinating with banks and payment partners, and ensuring accurate deductions or recoveries.
Compliance & Risk Controls: Ensure adherence to internal risk policies, recommend KYC/KYB improvements, and maintain compliance with regulatory requirements such as CBN, AML/CFT, and PCI DSS.
Fraud Prevention & Strategy: Collaborate with Product and Engineering teams to implement fraud-preventive rules, risk-scoring models, and automated alerts that minimize losses.
Reporting & Documentation: Prepare insightful weekly and monthly reports on fraud trends, loss rates, and recovery metrics for leadership visibility.

Qualifications & Skills

Bachelor’s degree in Finance, Risk Management, Economics, Business, Law, or a related field.
1-3 years of professional experience in fraud analysis, compliance, trust & safety, risk management, or fintech operations.
Hands-on expertise in managing chargebacks, payment disputes, or reversals.
Strong analytical capabilities with the ability to interpret complex transaction data.
Deep understanding of fintech payments (cards, transfers, POS) and common fraud vectors.
Impeccable integrity, confidentiality, and excellent communication skills.

If you are driven by problem-solving, love diving into data, and want to help build a safer digital economy, we would love to hear from you.