Opportunity: Chief Operations Officer at Universal Human Resource Consult
Are you a seasoned leader with a passion for excellence in the hospitality sector? Universal Human Resource Consult is seeking a strategic and results-driven Chief Operations Officer (COO) to spearhead operational growth and excellence within our hospitality and restaurant business. This is a pivotal role for a visionary professional dedicated to transforming human capital and service delivery into a competitive advantage.
About the Role
As the COO, you will be the engine behind our operational success. You will be responsible for translating high-level business objectives into seamless, day-to-day operations. Your mandate includes refining service standards, optimizing processes, and fostering a culture of high performance that resonates with our guests and stakeholders alike.
Key Responsibilities
- Strategic Planning: Develop and execute comprehensive operational strategies that align with our long-term vision and growth objectives.
- Operational Oversight: Provide decisive leadership across restaurant operations, food and beverage management, quality control, and facility maintenance.
- Performance Optimization: Identify opportunities for cost efficiency and revenue growth while maintaining world-class standards for hygiene, safety, and service.
- Team Leadership: Mentor and develop high-performing teams, ensuring that every member is aligned with our mission of service excellence.
- Standardization: Establish and enforce robust Standard Operating Procedures (SOPs) to ensure consistency and quality across all outlets.
Qualifications & Requirements
- A Bachelor’s degree or HND in Hospitality Management, Business Administration, Operations Management, or a related field.
- An MBA or relevant professional certifications will be considered a significant advantage.
- 8–12 years of progressive experience in the hospitality or restaurant industry, with a proven history of senior leadership.
- Demonstrated success in managing large-scale operations and scaling business performance.
- Exceptional negotiation, decision-making, and communication skills.
Why Join Us?
At Universal Human Resource Consult, we pride ourselves on being a forward-thinking HR consulting firm dedicated to professional development and sustainable growth. By joining our team as a COO, you will play an instrumental role in shaping the future of our hospitality division and contributing to the success of our partner organizations.
Method of Application
Interested and qualified candidates should send their CV in PDF format to: uhrconsultlimited2019@gmail.com using the job title as the subject of the mail.
