Join Deloitte as a Medical Records Officer at the African Medical Center of Excellence (AMCE)
Akintola Williams Deloitte, a proud member firm of Deloitte Touche Tohmatsu Limited (DTTL) and Nigeria's oldest indigenous professional services firm, invites highly meticulous and dedicated professionals to apply for the critical role of Medical Records Officer at the African Medical Center of Excellence (AMCE). Established in 1952 by Mr. Akintola Williams, the doyen of the accountancy profession in Nigeria, Deloitte is committed to making a significant societal impact through its exceptional client service and corporate responsibility.
This is a unique opportunity to contribute to a pioneering healthcare institution, ensuring the highest standards of patient data management and supporting life-saving clinical operations.
Job Purpose: Upholding Data Integrity and Patient Care
The Medical Records Officer is an indispensable member of the AMCE team, tasked with the vital responsibility of maintaining the accuracy, confidentiality, and accessibility of patient medical records. This role demands an unwavering attention to detail, exceptional organizational prowess, and a profound understanding of medical terminology and stringent record-keeping protocols. Your contribution will directly impact the efficiency of healthcare delivery and the trust patients place in our services.
Core Responsibilities: Driving Excellence in Medical Records Management
As a Medical Records Officer, your day-to-day responsibilities will encompass a broad spectrum of critical tasks:
- Record Management: You will be responsible for the accurate and efficient filing, retrieval, and maintenance of all patient medical records, both electronic and paper-based. Ensuring the completeness and precision of patient information in every record is paramount. This includes preparing and assembling medical records for patient appointments, consultations, and various medical procedures, all while strictly adhering to legal and ethical guidelines regarding patient confidentiality.
- Data Entry and Management: You will meticulously enter patient demographic and clinical data into advanced Electronic Health Record (EHR) systems, ensuring the accuracy and integrity of all data. Generating crucial reports and statistics related to patient demographics and medical records will also be a key part of your role.
- Release of Information: You will expertly process requests for the release of medical information from patients, other healthcare providers, and authorized agencies. Adherence to all legal and regulatory requirements during this process is non-negotiable.
- Quality Control: Your vigilance will be crucial in conducting regular audits of medical records to guarantee accuracy, completeness, and full compliance with established standards. Identifying and proactively addressing any deficiencies in record-keeping practices will be a significant aspect of your contribution.
- Customer Service: You will provide exemplary customer service to both internal and external stakeholders, including patients, physicians, and other healthcare professionals. Responding promptly and professionally to all inquiries regarding medical records is essential.
- Support for Clinical Operations: You will play an active role in assisting with the development and implementation of robust medical records policies and procedures, and participating in quality improvement initiatives aimed at enhancing medical records management at AMCE.
Qualifications: What We Are Looking For
Educational Requirements:
- A Bachelor's degree in Healthcare Administration or a closely related field is required.
Professional Requirements:
- Relevant training or certification in the field of health records administration will be considered a significant advantage.
Experience Requirements:
- A minimum of 1 year of proven experience as a Medical Records Clerk or in a similar role within a dynamic healthcare setting is essential.
- Demonstrated experience working proficiently with electronic health record (EHR) systems is a prerequisite.
Competency Requirements: Skills and Attributes for Success
Knowledge Requirements:
- Comprehensive knowledge of medical terminology, anatomy, and physiology.
- A thorough understanding of relevant data privacy regulations (e.g., HIPAA principles).
- Familiarity with established medical record documentation standards.
Skill Requirements:
- High proficiency in utilizing electronic health record (EHR) systems.
- Strong computer skills, including advanced proficiency in Microsoft Office Suite (Word, Excel).
- Ability to type accurately and efficiently.
Personal Abilities:
- A genuine commitment to sharing the AMCE’s vision of healthcare excellence.
- Excellent organizational and time-management skills, capable of handling multiple priorities.
- Exceptional attention to detail and a commitment to accuracy.
- The ability to thrive both independently and as a collaborative member of a team.
- Outstanding communication and interpersonal skills, fostering positive interactions.
- An unwavering ability to maintain confidentiality and exercise discretion in all matters.
If you are a detail-oriented professional with a passion for healthcare administration and a commitment to maintaining the highest standards of medical record integrity, we encourage you to apply. This role offers a chance to be part of a forward-thinking organization dedicated to shaping the future of medical care in Africa.
Method of Application:
Interested and qualified? Go to Deloitte on jobs.smartrecruiters.com to apply