Are you a highly organized and customer-focused professional with a passion for creating exceptional first impressions? Brit Cleanway Property, a dynamic subsidiary of the reputable Brit Properties Nigeria Limited, is seeking a dedicated and proactive Front Desk Officer to join our thriving team. As a full-service real estate and property management company, we pride ourselves on managing diverse residential and commercial properties with unparalleled professionalism, and our realtors are committed to promoting properties with excellence.
This pivotal role serves as the welcoming face and voice of our organization, ensuring smooth daily operations and contributing significantly to our professional image. If you possess a blend of administrative prowess, strong interpersonal skills, and a commitment to excellence, we invite you to explore this exciting opportunity.
About the Role: Your Impact at Brit Cleanway Property
As our Front Desk Officer, you will be the first point of contact for clients, visitors, and employees, playing a crucial role in shaping their experience with Brit Cleanway Property. Your responsibilities will extend beyond traditional reception duties, encompassing a range of administrative and supportive tasks that are vital to our operational efficiency and client satisfaction.
Key Responsibilities: What You'll Be Doing
- Client and Visitor Management: Warmly greet and assist all visitors, clients, and employees, ensuring a welcoming and professional atmosphere from the moment they arrive.
- Communication Hub: Expertly manage all incoming calls, efficiently directing inquiries to the appropriate departments or individuals, and ensuring no call goes unanswered.
- Office Ambiance: Maintain a consistently tidy, organized, and inviting front desk area that reflects our company's high standards of professionalism.
- Scheduling & Coordination: Skillfully coordinate appointments and meetings, managing calendars and ensuring smooth transitions for all scheduled events.
- Administrative Support: Provide essential administrative assistance, including handling incoming and outgoing mail, managing office supplies inventory, and performing accurate basic data entry.
- Document & Package Distribution: Receive, log, and meticulously distribute all incoming letters and packages to their intended recipients across the organization.
- Attendance Reporting: Compile and submit accurate weekly and monthly attendance lists for all staff, based on thumbprinting machine records, ensuring timely and precise reporting.
- Meeting Documentation: Attend and accurately record minutes and dictations for Monday meetings, ensuring all key decisions and action items are captured.
- Executive Support: Efficiently direct all of the Managing Director's visitors to the Personal Assistant, ensuring seamless flow and protocol adherence.
- Professional Boundaries: Uphold clear and professional boundaries with clients, maintaining an exemplary standard of conduct at all times.
- Sales Contribution: Actively contribute to our business growth by achieving at least one direct sale every quarter, demonstrating initiative and commitment beyond typical administrative roles.
- Operational Records: Document site inspection lists and meticulously maintain records of all hospitality tools, ensuring assets are accounted for.
- Reporting Excellence: Prepare and submit comprehensive weekly and monthly reports of all front desk and administrative activities to the Head of Department.
Who We're Looking For: Your Profile
To excel in this role, you will bring a combination of education, experience, and a strong professional ethos:
- Education: A Bachelor of Science (B.Sc) Degree is required.
- Experience: You should possess 3 - 5 years of relevant experience in a front desk, reception, or administrative support role.
- Skills: Exceptional organizational abilities, superior communication (both written and verbal), keen attention to detail, proficiency in office software, and a proactive, problem-solving attitude are essential.
- Qualities: We are seeking an individual who is personable, reliable, able to multitask effectively in a fast-paced environment, and dedicated to delivering outstanding service.
This is an excellent opportunity to join a reputable real estate firm where your contributions are valued and your professional growth is encouraged. If you are ready to make a significant impact and grow with a leading property management company, we encourage you to apply!
Method of Application
Interested and qualified candidates should send their CV to: onedibe.kosisochukwu@britproperties.ng using the job title as the subject of the mail.